Looking for Network Engineer- Frisco,TX
Role - Network Cisco Voice Engineer Location – Frisco ,TX Job Description- • Technical Certification: CCVP with at least 3 to 5 years of experience. • Basic understanding of CUCM , IM&P & Cisco unity connection version (N-1). • Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. • Good understanding of Unity Connection Voice mail services. • Good understanding of VoIP, MGCP, H.323 and SIP services. • Good communication skills. • Open for 24x7 availability • Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. • Expert level experience in handling Cisco IP telephony Network Infrastructure. • independently resolve tickets within SLA • Adheres to standard operating procedures / work instructions • Follow the escalation process • Follow the shift hand-over process • Update work logs • Update the knowledge base • Technically upgrade across versions of environment when required • Ticket Monitoring • On - c...