Hello Folks,
Hope you are doing great!
This is Azhar Tariq from ApTask.
We have urgent requirements with one of our client’s, please review the job description below and let me know if you have any relevant candidates on your bench, Kindly share.
Role: UKG Consultant
Location : Remote
Tenure: Long Term
Need 10+ Years candidates.
Kindly help me with work authorization status and DL location with resume
Need Experience on UKG, Kronos, Infor and Lawson
Job Description
As a manager, you will lead end-to-end support for UKG(FORMERLY KRONOS) HCM and Payroll capabilities, ensuring stable operations, on-time payroll cycles, and effective HR–Payroll–Finance integrations (e.g., UKG(FORMERLY KRONOS) ↔ ERP such as Infor CSF). You will be accountable for SLA performance, operational governance, risk and compliance controls (PII/PHI), transition from incumbent environments, and a continuous improvement roadmap including automation and recurring-issue reduction. You will also manage and develop a delivery team and act as the senior escalation point for stakeholders across HR, Payroll, Finance, and IT.
Responsibilities
As a manager, you’ll lead a team of problem solvers helping clients solve complex business issues from strategy to execution. Specific responsibilities include:
- Service delivery leadership: Own day-to-day managed services delivery for UKG(FORMERLY KRONOS) HRIS, Benefits, Compensation, and Payroll support; ensure operational stability and quality outcomes
- SLA/KPI ownership: Define, track, and report SLAs/KPIs (payroll timeliness/accuracy, incident volumes, backlog aging, first-time-right, cycle time, repeat incidents); drive corrective actions
- Payroll cycle oversight: Lead end-to-end payroll execution support including controls, validations, reconciliations, off-cycle processing, and rapid issue resolution to protect pay accuracy and deadlines
- Functional escalation & problem management: Act as L3 escalation lead; run root cause analysis for payroll and HR process defects; implement prevention plans and monitoring to reduce recurrence
- Configuration & change governance: Oversee configuration changes, workflow updates, earnings/deduction setup, eligibility rules, and security/access; ensure testing discipline and release readiness
- Benefits & compensation operations: Govern benefits administration support (enrollment, eligibility, life events) and compensation changes, ensuring policy alignment and auditability
- Integration oversight (HR–Payroll–Finance): Manage troubleshooting and change coordination for integrations/data flows (UKG(FORMERLY KRONOS) ↔ ERP/Finance), including reconciliation of interface outputs and downstream impacts
- Compliance, controls & audit readiness: Ensure adherence to statutory payroll requirements, client controls, and data privacy/security expectations (PII/PHI); manage evidence collection and access reviews
- Reporting & analytics leadership: Oversee operational reporting and data validation; use trends to improve service performance and employee experience
- Transition leadership: Lead transition from incumbent vendor(s), including knowledge transfer, runbook/documentation uplift, stabilization/hypercare planning, and operating model readiness
- Continuous improvement & automation: Build and deliver a pipeline of enhancements (standardization, automation, control improvements), with measurable impact on accuracy, cycle time, and ticket reduction
- Stakeholder & governance management: Serve as primary point of contact for HR/Payroll/Finance leadership; run governance meetings; communicate risks, dependencies, and roadmap recommendations
- People leadership: Coach and develop team members; manage capacity, utilization, onboarding, and performance expectations
Skills and Experience
- 8–12+ years of experience across HRIS, Payroll, Benefits, and/or Compensation support, with increasing ownership of delivery and stakeholder management
- Strong functional experience with UKG(FORMERLY KRONOS) (preferred) or similar HCM/payroll platforms, including payroll processing and upstream/downstream process impacts
- Strong understanding of:
- Hire-to-retire HR lifecycle and HR shared services operations
- Payroll processing, controls, reconciliations, and statutory compliance concepts
- Benefits administration and compensation frameworks
- Proven experience in SLA-driven managed services environments, including governance, reporting, and continuous improvement execution
- Strong experience leading HR–Payroll–Finance integrations and data flow troubleshooting (interfaces, reconciliations, error handling, dependency management)
- Strong knowledge of data privacy/security and access controls for sensitive HR data (PII/PHI)
- Excellent analytical, problem-solving, and communication skills; able to translate functional issues into business risk and action plans
Preferred Knowledge/Skills
- Experience in healthcare and/or other regulated industry environments
- Exposure to ERP finance integration patterns and downstream financial controls (e.g., payroll GL posting)
- Familiarity with ticketing tools and service management practices (ServiceNow/JSM, ITIL-aligned incident/problem/change management)
- Experience leading transition and stabilization activities in managed services/outsourced delivery models
- Understanding of timekeeping/workforce management dependencies (if applicable) and their impact on payroll accuracy
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Skills and Responsibilities
- Apply critical thinking to protect payroll accuracy, compliance, and employee experience while maintaining service stability
- Lead, coach, and develop teams through feedback, performance management, and capability building
- Handle sensitive HR and payroll data with integrity, confidentiality, and strong judgment
- Communicate with influence across HR, Payroll, Finance, and IT stakeholders, including escalation management and executive-ready updates
- Uphold the firm’s code of ethics and business conduct, reinforcing strong governance, control discipline, and compliance in HR and payroll operations
Regards,
Azhar Tariq
IT recruiter
ApTask is a global, diversity certified staffing and recruiting company that specializes in IT, finance and accounting, and blockchain developer placements.
Fintech Consulting LLC DBA ApTask
Connect: Azhart@aptask.com
Address: 120 Wood Ave South, Iselin, NJ 08830
For any questions or assistance please send an email to help@aptask.com
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