ServiceNow Developer with ITOM & APM - Bentonville, AR (hybrid) 16881-1

Hi,

 

I hope this email finds you well.

 

My name is Mayank, and I am a Technical Recruiter from Empower Professionals Inc. I came across your profile and wanted to reach out regarding a ServiceNow Developer role with one of our clients based in Bentonville, AR. Please let me know if you are available in the job market and interested in this role (see job description below) - if so, we can connect and speak further.

 

I would need your updated resume to proceed and can give you a call as soon as I have it.

 

Looking for H1B candidates | Passport Number Is Mandatory

Role: ServiceNow Developer (16881-1)

Location: Bentonville, AR (hybrid)

Duration: 12+ Months

Must have:

• Exp in IT operations management (ITOM) – SN discovery, service mapping, event management
• SN Integration exp with third party tools
• APM – application portfolio management
• Both ITOM and APM
• More weightage on ITOM, APM
• Service now Admin – Certified System administrator (Mandatory) – must have
• Certified implementation specialist ITOM – good to have

 

Requirements:

Dynamic and Proactive ITSM Professional:

• Proven self-motivation and a successful track record in IT Service Management (ITSM), IT Operations Management (ITOM) technologies.
• Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Organized and analytical with the ability to work effectively in a team environment.
• Demonstrated ability to implement projects on time to meet project schedules.
• Capable of handling multiple priorities in a fast-moving environment.

Application Portfolio Management (APM) Expertise:

• Essential expertise in Application Portfolio Management (APM).
• Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance.

Technical Proficiency:

• Intermediate level experience with ServiceNow implementations.
• Understanding of the Common Service Data Model (CSDM)
• Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, HTTP, REST/SOAP).
• Strong communication, presentation, and writing skills.
• Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion.

ServiceNow ITSM Modules:

• Hands-on experience in the development and implementation of ServiceNow ITSM modules:
  • Asset Management
  • Incident Management
  • Change Management
  • CMDB/Discovery
  • Service Mapping/Dependency Mapping
  • IT Asset Management

Technical Understanding:

• Exposure to ServiceNow platform capabilities.
• Understanding of technical and functional design requirements related to ServiceNow.

Scripting and Automation:

• Proficient in creating and managing scripts and workflow.
• Experience in one or more scripting languages: JavaScript, Python, PowerShell.

ITSM Fundamentals:

• Fundamental understanding of ITSM, ITIL
• Understanding of CMDB.

ServiceNow Scripting Aspects:

• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
• Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs.

Web Services and Integration:

• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications.

Customization Skills:

• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.

 

Awaiting your quick response. Thanks!

 

P.S. Empower is a top vendor to clients such as Apex Systems LLC, Sogeti, Randstad, Capgemini, UST and more.

 

 

Thanks

Mayank Verma

Technical Recruiter | Empower Professionals

......................................................................................................................................

mayank@empowerprofessionals.com  | LinkedIn: https://www.linkedin.com/in/mayankdverma/

Fax: 732-356-8009 | 100 Franklin Square Drive – Suite 104 | Somerset, NJ 08873

www.empowerprofessionals.com

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