Oracle Service Cloud SME

 

Title: Oracle Service Cloud SME 

Duration: 12 + Months

Interview: In person

Location: Remote, but travel to Boston is required during testing periods 

Visa: USC, GC, OPT/EAD, CPT/EAD, EAD/GC, H4/EAD

 

Must Haves…

1.    Good numbers of Connections on Linked-in and must have his/her photo and his/her working experience mentioned.

2.    Resume should not be Cookie cutter with tons of bullet points, should not be like 36% of the resume has bullet points found online... and must mention of what he/she did specifically in resume and what projects he/she worked on. otherwise vendor would  pass on them. 

Need to have a description of the project candidate worked, Please make sure to provide me candidates personal email and contact information, else please don't submit.

 

 

Candidates that are fake or misrepresenting themselves are a major problem for our clients.

Please provide the candidate's personal email address (NOT the one they use for the job search) and personal phone number (NOT a Google voice number or other VOIP number).

If a candidate doesn't pass an identity check they will not be considered. 
_____________________________________________________

Details Needed for Submission:
Full Name:
Work Authorization 
Rate: 
Current Location:
PERSONAL Phone Number: This is critical to pass the identity check
PERSONAL Email: This is critical to pass the identity check
University or College: 
Notice needed to start: 
Vaccination status: 
LINKED-IN: 


Background check and drug test 

REQUIREMENTS

• Solution Architect/ Technical Business Analyst with 1-2 implementations with Oracle Cloud 
• Knowledge of Technical Services domain including Hardware Services, Software Services, Customer Services, and Service Sales is required
• Knowledge of Oracle Cloud – Service Cloud, Service Logistics, Field Service, Assets/Install Base, Subscriptions, and Spares Management.

JOB DESCRIPTION

This hands-on individual completes business optimization analysis and recommends solutions to improve efficiencies and reduce costs within the organization. This individual supports the implementation and continuous improvement of the company’s system strategy to meet evolving business needs, while providing a strong service to cross-functional stakeholders. This individual is an effective communicator with exceptional interpersonal skills and a proven track record of successfully documenting and communicating business requirements for both technical and non-technical audiences.

This role is the technical subject matter expert for Service Cloud implementation.  They will need the ability to configure the system but not be a developer.  Integration experience is
also required, ideally with Salesforce. 

 

 

 

Thank & Regards

Sneha Singhal || Technical Recruiter

D: 215-798-9528, E: sneha@firstringsolutions.com

First Ring Solutions LLC | Philadelphia, PA 19102

Note: Due to the high volume of calls, I may miss your call, email is the better way to reach me.