Opening for Dynamics 365 Developer-Locals to VA-9+ YEARS

ROLE-MICROSOFT DYNAMICS 365 Developer

Location-Mclean,VA-ONSITE

EXP-9+ Years

Need locals to VA with DL Proof

Essential Job Functions & Required Skills:

2.               •        Proficient with developing, deploying, customizing and integrating Dynamics 365 Customer Service

3.               •        Proficiency in designing, developing and implementing business processes, plugins and workflows

4.               •        Experience in designing and creating custom entities and relationships between those entities

5.               •        Experience in handling multiple business unit with data segregation and cross BU access/roles

6.               •        Strong hand on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment, Upload Screenshots and knowledge Management integrating SharePoint 

7.               •        Experience of software development using Microsoft .Net, C#, JSON and jQuery

8.               •        Experience in Customer Service Hub, Unified Client Interface, Client API form context and Model-driven apps

9.               •        Strong Hand on experience in Scheduled Reports, Custom SSRS reports with multiple data sources (external & internal)

10.            •        Experience in developing automations using Power Automate and Power Apps

11.            •        Experience in developing application which can be published to Azure 

12.            •        Experience in handling huge volumes of case and email records

13.            •        Experience in using third party tools to configure, customize, monitor and troubleshoot the Dynamics application

14.            •        Experience in Agile/Scrum based process implementation using tools like Azure DevOps with pipeline automation for CI/CD

15.            •        Experience in designing and automating the survey forms using MS Forms Pro

16.            •        Dynamics 365 Customer Service Insights, AI Powered Dashboards, AI Predictive analytics and other AI-driven insights is a plus

17.            •        Hands-on experience in developing Power BI Dashboards & Reports is a plus

18.            •        Provide troubleshooting/technical support

19.            •         Actively participate in design and analysis sessions to ensure sound team decision-making

20.            •         Support system and user acceptance testing activities, including issue resolution

21.            •         Complete technical documentation to ensure system is fully documented

22.            •         Share best practices and lessons learnt from past implementation efforts

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Thivya Jothi

US IT Recruiter | Techorbit

1300 W Walnut Hill Lane, Suite# 260, Irving, TX 75038 

E-Mail: jothi@techorbit.com || Contact: 469-9235803

Follow us: https://www.linkedin.com/company/techorbit-inc

 

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