Hello everyone,
Hope you are doing good
This is Raja from Tek Leaders We have an urgent below requirement is open with our client.
Position: Senior Systems Engineer Level III.
Location: San Jose, CA - Onsite (Hybrid)
- 5+ years’ experience working on windows & related hardware.
· Hands on Linux experience is simply a must! We need this candidate to be experienced with Linux and confident with related hardware and OS.
· Hands on Mac experience is simply a must! We need this candidate to have experience with MAC and confident with MAC hardware\OS. Any additional skills on the backend infra of MAC is a bonus.
· IT3 level support experience is needed in managing escalated issues, working issue that have probably gone through level1 & 2 support.
· Experience mentoring teams, leading teams and\or driving initiatives.
Job Responsibilities:
· Linux OS installations, troubleshooting, maintenance, service, and break-fix issues in multiple lab environments.
· Provides support and administration of Mac workstations via JAMF management tools
· Windows\MAC installations, troubleshooting, maintenance, service, and break-fix issues
· Provide Windows system (Server & Client) administration & support.
· Provide support of Microsoft SCCM/WSUS infrastructure.
· Troubleshoot applications issues on across multiple platforms including smart devices.
· Assist users in daily problem solving and act as an escalation point to our service desk that relate to local user issues @ San Jose Headquarters .
· May be required to work occasional unusual hours based on emergencies and maintenance needs.
· Management inventory of systems & accessories while adhering to asset management process.
· Manage your tickets while ensuring adherence to stated SLA’s for all Jira tickets
Job Qualifications:
- Bachelor’s degree in Computer Science or related field
- 5+ years’ continued experience in IT role preferable within multinational.
- Experience troubleshooting windows & MAC systems in global environment.
- Experience with Linux both installation & troubleshooting.
- Experience with systems tools including SCCM
- Experience working on projects & ability to drive & own initiatives is essential
Thanks & Regards
Raja Borra
Email ID: raja.borra@tekleaders.com
5151 Headquarters Dr, Suite # 105, Plano, TX 75024.
Aakash Raja : https://www.linkedin.com/in/aakash-raja-2175b6258/
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