Opening for ServiceNow Architect-Santa Clara,CA-15+ YEARS
Top Skills' Details
• Ability to lead and own ServiceNow for global enterprise • Dynamic Thought & People Leadership Skills... confident in ability to build awareness and generate "buy-in" with executives across other business units • 15+ years of experience in Information Systems and Technology including an understanding of Service and Business Processes
Secondary Skills - Nice to Have
- Design
- Workflow
- cloud
- service desk
- service management
Job Description
• Experience influencing stakeholders across the organization • Experience with large companies 7000+ emp • Experience working in a multicultural, international organization • Excellent written/verbal communication and presentation skills • Strong organizational, consultative, and conflict resolution skills • Good analytical skills, details oriented, ability to effectively listen to and resolve customer issues • Good business acumen, ability to understand end to end business processes and work in a global environment • Solid teamwork and interpersonal skills to work well on cross-functional teams and at all levels of an organization • Relevance competency certification and education
Additional Skills & Qualifications
• Drive the service and cloud platform vision across IT and the business Ensure SNOW platform is highly available, up to date and with high data quality • Continuously seeks ways to improve customer experience and users experience from SNOW platform • Explore ways to expand and integrate SNOW platform for new services • Integrate / maintain robust operation and project management processes • Follow up with stakeholders as needed • Manage and analyze business requirements / processes and define the right solutions • Evaluate system integration considerations to determine appropriate technology solutions. • Design, configure/code, tests and documents solutions based on user/business requirements. •
Employee Value Proposition (EVP)
Highly influential role aligned to a massive global instance of ServiceNow, a company fully invested in continuing the growth & utilization of the platform, and backing to create, design, build, implement, and lead the world's premier Service Management suite
Thivya Jothi
US IT Recruiter | Techorbit
1300 W Walnut Hill Lane, Suite# 260, Irving, TX 75038
E-Mail: jothi@techorbit.com || Contact: 469-9235803
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