Hello Everyone,
Hope you are doing well!
We have a Job opening for ITSM Lead Developer, Service Governance Project Lead, and SAMPro Architect with our client. Kindly go through the job description and let me know your interest.
Role 1:
Position: Service Governance Project Lead
Location: Short Hills, NJ (Hybrid Mode) Look for Locals/Nearby
Duration: Contract
Job Description:
6+ Years of experience in managing API services management, API Service documentation, Define Service specification, manage samples in Sandbox, Stakeholder communication, develop tools for defining service specification and documentation, Customer Support, co-ordinating with product owners and API development team
Required Skills: Python, Java Script, Java, Node JS, React, Office macros, SQL Database
Role 2:
Position: SAMPro Architect
Location: Short Hills, NJ (Hybrid Mode) Look for Locals/Nearby
Duration: Contract
Job Description for SAMPro Architect:
Design and architect end-to-end Software Asset Management solutions using the ServiceNow platform.
with stakeholders to gather requirements and translate them into scalable and efficient SAMPro solutions.
Configure and customize ServiceNow SAMPro modules to meet business requirements.
Develop and implement enhancements to optimize software asset management processes.
Knowledge on plugins available for publishers in SAMPro
Knowledge on publisher licensing
Integrate SAMPro with other ServiceNow modules and third-party systems as needed.
Ensure seamless data flow between SAMPro, ITOM, Asset Management, CMDB and related ITSM processes.
Stay up-to-date with industry best practices in Software Asset Management and ServiceNow development.
Implement best practices for software license compliance and optimization.
Provide training to end-users and support teams on the use of SAMPro modules.
Create and maintain documentation for configurations, customizations, and processes.
Collaborate with cross-functional teams, including ITSM, ITOM, ITAM, CMDB, Systems Team (win and non-win), Deskside Team (win and non-win), Finance, HAM and SAM team, to ensure a holistic approach to SAMPro delivery.
Experience integrating ServiceNow with other systems like SCCM and Flexera using API, web services, and middleware.
Knowledge of data synchronization and integration best practices.
Work closely with business stakeholders to understand their needs and incorporate feedback into SAMPro solutions.
Excellent communication and interpersonal skills to interact with technical and non-technical stakeholders.
Ability to translate business requirements into technical solutions.
Strong analytical and problem-solving abilities to address complex SAMPro challenges.
Ability to analyze data and provide insights for software license optimization.
Project management skills to lead SAMPro implementation projects, ensuring timely delivery and stakeholder satisfaction.
SAMPro Experience:
Proven experience in designing and implementing Software Asset Management solutions using ServiceNow SAMPro.
Familiarity with software license compliance, optimization, and auditing.
Certifications:
ServiceNow Certified Implementation Specialist (CIS) in IT Asset Management.
Additional ServiceNow certifications related to SAMPro
Role 3:
Position: ITSM Lead Developer
Location: Short Hills, NJ (Hybrid Mode) Look for Locals/Nearby
Duration: Contract
Required Skills:
Support, enhancement and defect development work for complex Service Catalog, Request workflows
comfortable in ITSM (Service Catalog/Flow Designer/Integrations)
Thanks & Regards
Raja Borra
Email ID: raja.borra@tekleaders.com
5151 Headquarters Dr, Suite # 105, Plano, TX 75024.
Aakash Raja : https://www.linkedin.com/in/aakash-raja-2175b6258/
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