Required Infra-Network support Engineer-Dallas,TX-Need only OPT /CPT
QUALIFICATION:
· Bachelor's degree in engineering or the equivalent combination of education, technical training, and work experience.
· Minimum 1-2 year of experience network/hardware troubleshooting in enterprise environment.
ROLES & RESPONSIBILITIES:
· Support End users and resolve laptops and desktop level issues on a day-to-day basis.
· Perform basic network troubleshooting like ping, traceroute, internet/local area network, wireless connectivity check.
· Work with network / server team to assist any issues from onsite if required.
· Coordinate with ISP for their services.
· Maintain all records of assets (including ADM), and services.
· Report to the NSS manager, supporting NSS department in handling networking issues, UX lab issues, Data Centre, and Security.
· Liaise with vendor and internal stake holders for maintenance of CCTV, Access Control and Biometric system, VOIP, Large monitor, Sound System Maintenance / Repair of Desktop / Laptop / Printer / Scanner.
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Thanks