| Role: Technical SME: Location: Dallas, TX
Must Have - SQL, MQ, Jasper
- airline operation or ops control or crew domain
Requirement: • Installation and configuration of applications: support with necessary technical improvements for particular system according to clients’ needs and requirements • Program software troubleshooting on-live systems using SQL, logs, network and systems tools • Serve as a bridge between developers, architects, designers and with external and internal customers in case of any changes and new system implementation • Provide technical support to customer on the application and its functionality • Document, review and edit requirements and technical specifications and recommendations related to projects • Solve complex business problems using differing technologies and systems views across multiple functional domains • Ensure issues are identified, tracked, reported and resolved in a timely manner • Consistently deliver high-quality service to customers • Ensures that approved methods, processes, and tools are consistently used. | 
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