| Hi Hope you are doing well, My name is Manjula and I'm Executive Technical Recruiter at VBeyond Corporation, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job opening that may interest you. Below is the summary of the position. Role : L2/ L3 Production Support for Payments and Swift application Location : New York, NY - Onsite from Day1
Job-Type : C2C Job purpose:
L2/L3 Production Support for Payments and Swift applications, responsible for projects involving maintenance and enhancement activities. Main Responsibilities: • Provide L2/L3 support of core payment processing infrastructure for leading investment bank • Exposure to compliance programs like OFAC and AML is preferred • Review users requests and requirements, define feasibility and qualification • Write functional specifications based on users requirements and applications design • Data analysis • Exposure to UNIX is preferred. • Define testing strategy , tests plan and execute functional tests • Propose logical solutions and transform them into clear business and technical requirements • Utilize query tools to confirm data quality and investigate questions • Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed • Support production environment and address incidents logged under “Production Support” • Provide permanent solution for all the problems logged under “Production Support” • Perform root cause analysis for P1/P2/P3 and P4 incidents and take action based on business needs • Follow the required policies and procedures of incident, problem and change management • Raise/escalate any service related issues and risks to Track lead and/or BCI lead • High energy, results driven person with strong interpersonal skills • Able to work under minimal supervision. Qualifications: Graduate or post graduate in Engineering or Technology with Computers or IT stream OR Graduate or post graduate in any stream with course in Computers or IT stream Experience: 5 to 10 Years of total experience with 4+ plus years of relevant experience in Payments : Prduction support and projects • Good exposure in Payment systems including Swift, US clearing systems (FEDwire and CHIPS ). • Knowledge and experience in Payment back office system; ideally Montran GPS (Global payment systems) • Experience in Financial security : Sanction filtering and AML • He should be well versed with technologies like – SQL server, Oracle, Windows batch scripting, Linux . • Exposure to audits on the domain would be a real plus. Required Skills : • He should be well versed with technologies like – SQL server, Windows batch scripting, T-SQL • Experience and good understanding of MQ series • Excellent verbal and written communication • Attention to details Preferred/Desired Skills : • Working experience in applications related to Compliance in banking environment. • Knowledge of Control-M or other scheduling application. Primary Duties : • Production support: platform and users support • Coordination with various stakeholder: application and infrastructure teams, end users, client , Software vendors .. • Client facing on domain covered • Maintain application and operational documentation • Data analysis • Requirement Gathering • Solution Design • Code Development • Unit and Integration Testing • User testing coordination Performance Goals: • Meet defined SLAs and KPIs related to application development and support • Improvements and optimizations to stabilize the plant • Deliveries quality: application , documentation , testing . • Positive client feedback • Answer accurately to audit questions and address audit remediations Specific Features of the activity : • Resource is required to work from New York , NY • Resource should be open to extended hours on need basis • Resource should be ready to exceptionally work on weekend to support BCP tests, specific production activities • Resource should be keen to learn newer things related to technology and domain • Resource should be very rigorous with the delivery quality • Resource should be energetic and passionate to drive results for business needs and personal growth in the area of technology and/domain knowledge • Support of very Sensitive applications. Regards,
Manjula Sharma VBeyond Corporation Executive Recruiter Mobile # +1-908-895-2417 E: ManjulaS@VBeyond.com | www.vbeyond.com 390 Amwell Road, Suite # 107, Hillsborough, NJ 08844 | 
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