| Hi Partners, Hope you are doing well! Please share suitable profiles. Role : Genesys Developer Location : Remote Duration: Long Term Contract Job Description: Required experience : 6-10 yrs. - Experience in Routing strategy analysis, design, development and testing for both voice and multi-media (Email/chat/wats app).
- Experience in developing Routing strategy using IRD.
- Having wide range of technical experience in architecture definition and implementation of various Enterprise and voice-based systems.
- Extensive Experience in Genesys Framework 8.0/8.1/8.5, Inbound Voice, T-Server/SIP Server deployment & troubleshooting, Integration with various CRM applications such as salesforce, Siebel. Routing designing and its troubleshooting, reporting knowledge.
- Extensive experience in Computer Technology Integration (CTI), Universal Routing Server (URS), IRD (GUI), T-Server, SIP Server, Stream Manager, Stat Server.
- Experience in Enterprise Routing (URS) and Orchestration Platform.
- Knowledge in Genesys ORS routing, Orchestration.
- Experience in creating, Developing & Deploying Routing Strategy using IRD based on the business requirement.
- Experience in the complete Software Development Life Cycle (SDLC).
- Highly motivated team player with excellent interpersonal, technical and communication skills.
- Good analytical and debugging skills.
- Genesys Pure engage, Genesys pure engage connect, IRD, application installation and configuration.
Main purpose of JD for routing is – candidate should have hands on below: 1. Design of routing flows using IRD. 2. Development on routing strategies using IRD. 3. Analysis on issues if occurred in routing by troubleshooting URS logs. 4. Good to have knowledge on orchestration ORS app.
Thanks & Regards Akash Raj Srivastava Senior Recruiter - IT Call: (908) 546-1968 https://www.linkedin.com/in/akash-srivastava-116a33252/ E: AkashR@VBeyond.com | www.vbeyond.com 390 Amwell Road, Suite # 107, Hillsborough, NJ 08844 Note – VBeyond is fully committed to Diversity and Equal Employment Opportunity. Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. Under Bill S 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply to AkashR@vbeyond.com subject=Remove. Also mention all the e-mail addresses to be removed which might be diverting the e-mails to you. We are sorry for the inconvenience.
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