ServiceNow Administrator Urgent Need @ Hartford,CT / Remote
Position ServiceNow Administrator
Location Hartford, CT
Duration 6+ Months
Must have ServiceNow CMDB & ServiceNow ITOM.
The primary responsibilities of the role include:
Partnering with business and IT operations stakeholders to define, prioritize and execute ServiceNow enhancements that successfully deliver discovery, service mapping, integrations, and other CMS capabilities.
Leading customer sessions to gather, define, and document business and technical requirements.
Implementing new ServiceNow features and modules such as (but not limited to) Service Mapping, Event Management, and Discovery.
Administers operational support of ServiceNow to ensure it is run and maintained in keeping with industry standards and best practices
Forges strong, collaborative relationships and build consensus among competing stakeholders across business and IT peers, leveraging exceptional communication and interpersonal skills.
Supports ServiceNow mid server environments including oversight of ongoing development activities, system administration migrations, troubleshooting and upgrades.
Develop code and configuration updates across ServiceNow development and production environments, including planning, testing, and change management. Utilize update sets in ServiceNow, and prepare documented deployment plans; participate in weekly developer and deployment meetings.
Creates technical requirements, design, and customer facing documentation to support ServiceNow initiatives.
Advising and researching on new ITOM tools and features.
Resolution of incidents and implementation of requests and tasks associated with ITOM
A successful candidate will provide the following professional background:
Strong experience in ServiceNow Administration
1+ experience with supporting and implementing CSM modules, configuration management database (CMDB), and Discovery
Knowledge of ServiceNow development fundamentals, ServiceNow Discovery Fundamentals, and Service Mapping fundamentals knowledge.
Knowledge and/or technical certifications for Amazon Web Services (AWS) services; ITIL v4 foundations; ServiceNow Implementer, Developer, ITOM or Administrator paths
Knowledge of scripting languages and tools, including PowerShell, JavaScript
1+ year experience setting up and supporting MID servers
Experience with agile, scrum and Kanban practices and methodologies
Experience with relational database data modeling
Experience in process development and ServiceNow automation and integration.
Possess strong project management, technical writing, end user documentation skills
Self-starter with strong organizational change management skills
Intermediate knowledge with SQL, JavaScript, SOAP, and REST as they relate to ServiceNow
Excellent communicator and able to work with teams remotely; excellent knowledge of English Language (Verbal and Written); excellent customer service skills
General knowledge of infrastructure components and topologies, including Web Application Servers, Load Balancers, Databases, and cloud technologies
Best Regards,
Vara
Intellisoft Technologies, Inc.
1320 Greenway Dive, #460. Irving, TX 75038
Ph. (972) 756 1212 Ext: 133 Direct No:4702919397
varaprasad@intellisofttech.com
http://www.intellisofttech.com
Note: In case if i miss any calls, Please don't hesitate to send me an email.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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Location Hartford, CT
Duration 6+ Months
Must have ServiceNow CMDB & ServiceNow ITOM.
The primary responsibilities of the role include:
Partnering with business and IT operations stakeholders to define, prioritize and execute ServiceNow enhancements that successfully deliver discovery, service mapping, integrations, and other CMS capabilities.
Leading customer sessions to gather, define, and document business and technical requirements.
Implementing new ServiceNow features and modules such as (but not limited to) Service Mapping, Event Management, and Discovery.
Administers operational support of ServiceNow to ensure it is run and maintained in keeping with industry standards and best practices
Forges strong, collaborative relationships and build consensus among competing stakeholders across business and IT peers, leveraging exceptional communication and interpersonal skills.
Supports ServiceNow mid server environments including oversight of ongoing development activities, system administration migrations, troubleshooting and upgrades.
Develop code and configuration updates across ServiceNow development and production environments, including planning, testing, and change management. Utilize update sets in ServiceNow, and prepare documented deployment plans; participate in weekly developer and deployment meetings.
Creates technical requirements, design, and customer facing documentation to support ServiceNow initiatives.
Advising and researching on new ITOM tools and features.
Resolution of incidents and implementation of requests and tasks associated with ITOM
A successful candidate will provide the following professional background:
Strong experience in ServiceNow Administration
1+ experience with supporting and implementing CSM modules, configuration management database (CMDB), and Discovery
Knowledge of ServiceNow development fundamentals, ServiceNow Discovery Fundamentals, and Service Mapping fundamentals knowledge.
Knowledge and/or technical certifications for Amazon Web Services (AWS) services; ITIL v4 foundations; ServiceNow Implementer, Developer, ITOM or Administrator paths
Knowledge of scripting languages and tools, including PowerShell, JavaScript
1+ year experience setting up and supporting MID servers
Experience with agile, scrum and Kanban practices and methodologies
Experience with relational database data modeling
Experience in process development and ServiceNow automation and integration.
Possess strong project management, technical writing, end user documentation skills
Self-starter with strong organizational change management skills
Intermediate knowledge with SQL, JavaScript, SOAP, and REST as they relate to ServiceNow
Excellent communicator and able to work with teams remotely; excellent knowledge of English Language (Verbal and Written); excellent customer service skills
General knowledge of infrastructure components and topologies, including Web Application Servers, Load Balancers, Databases, and cloud technologies
Best Regards,
Vara
Intellisoft Technologies, Inc.
1320 Greenway Dive, #460. Irving, TX 75038
Ph. (972) 756 1212 Ext: 133 Direct No:4702919397
varaprasad@intellisofttech.com
http://www.intellisofttech.com
Note: In case if i miss any calls, Please don't hesitate to send me an email.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
If you would like to unsubscribe from Intellisoft Technologies, please click here.
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