Technical Writer @Mountain View CA

Hi,


Hope you are doing well :-

 

Title: Technical Writer

Location: Mountain View CA



Job Role : Technical Writer Deliverables : Create world class product documentation, including conceptual, task-based and technical documentation like API integration guides, configuration integration guides, Help center articles, internal training materials, SOP (Standard Operating Procedures), release notes, writing for both developer and non-developer audience.


Roles and Responsibilities :


● The Technical Writer is responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. ○ Author, publish, and manage knowledge base content. ○ Plan and write support content that's easy to find, use, and understand. ○ Work closely with leads, project managers, designers, and partners from Engineering, Product, and Program teams. ○ Identify content gaps and propose logical ways to solve them based on data.

○ Synthesize content requests and data from multiple sources into cohesive content plans. ○ Participate in the Writing teams efforts to establish style and process guidelines, and make recommendations to help the team choose good tools for writing and publishing documentation. ○ Plan, execute, and publish comprehensive documentation to support product releases

● The position researches products, services, technology or concepts, gathers information, interviews SMEs to document in easily understandable language by a broad audience. ○ Determine the clearest and most logical way to present information for greatest reader comprehension. ○ Generate innovative ideas for content and workflow solutions. ○ Meet with subject-matter experts to ensure specialized topics are appropriately addressed. ○ Analyze information required for the development or update of policy, procedure and form documentation. ○ Edit, clarify, and proofread documents written by others.

● Work with product stakeholders to identify audience information requirements and important documentation deliverables. ○ Contribute to the ongoing evolution of product documentation design and implementation. ○ Build and maintain a resource of aids for users that go beyond traditional documentation, such as online video, demos, and other educational techniques. ○ Learn complex concepts and communicate the information in a way that is engaging and understood by users Experience & Skills

● A strong understanding of how web services work in general

● Experience with source code written in Java, C++, Golang, Python and/or JavaScript.

● 5-10 years of experience in technical product documentation

● Experience working with a variety of methodologies for helping and educating users

● Proficiency in extracting subject matter expert knowledge and communicating it in a meaningful way

● Experience with consuming and writing API documentation

● A passion for understanding customers needs and delivering world-class content

● Excellent planning, organizational, and execution skills with an ability to manage multiple, competing priorities in a fast-paced, constantly changing environment

● Knowledge of technical writing standards and ability to adhere to a style guide

● A track record of excellent communication and cooperation, preferably in a global and culturally diverse organization

● Excellent writing skills and the ability to make complex topics easy and engaging Nice to Have

● Experience developing content in an Agile environment

● Knowledge of web technologies, such as HTTP cookies

● An understanding of what a developer would want to see in documentation for APIs

● A strong understanding of how web services work in general

● Having domain knowledge in the below areas is a strong plus: ○ Dimensional Modeling, Data Warehousing, Data filtering views, materialized views and defining data schemas/ metadata/ data slices. ○ Understanding of ETL jobs/pipelines in core Java and Python (similar to Clarinet, Replicator). ○ Having Cloud identity and access management, Data Security enforcement (defining fine grained granular/row/column level access policies), provisioning and monitoring services.



Vaibhav Kumar | VBeyond Corporation

+1-6788928560 Ext. 211/ mob-732-436-3975 | (866) 614-3884 (F) | vaibhavk@vbeyond.com

Hangout:-vaibhavvbeyond@gmail.com


 

 

Note: VBeyond is fully committed to Diversity and Equal Employment Opportunity.

 

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