Hi ,
We have a client requirement. please go through the below requirement and share me your consultants updated resume to naresh@anveta.com or you can reach me 972-696-7809.
Position: Solution Architect – Conversational AI and Telephony/IVR
Location: Remote
Duration: Long Term
Job Description:
Fundamental Components:
Leads technology strategy, architecture system of record, and support delivery of Conversational AI and Telephony/IVR systems.
Communicate the architectural strategy throughout all the Health Care Business organization levels and Produce quality output for IT products, services, and future business development.
Acts as the primary technical resource across several areas of expertise to senior client and information technology management and staff.
Provides expert technical consultation to senior IT management strategic planning groups.
Leads the design of solutions with high complexity and risk with business area implications.
Fosters and engages in teamwork at all technical levels and across the business lines.
Anticipates and proactively responds to future customer, industry, and IT trends.
Advances capabilities for the enterprise to enable automation/integration across hybrid processing environments (Conversational AI, IVR, Cloud, API, Web, Micro Services).
Develops business models to guide the development of the architecture and manage standard technical product life cycle.
Experience:
7+ years of recent and relevant experience in information systems architecture, solution design, and methodologies.
5+ years of experience in project management or leading architecture in important programs and application delivery process
Experience with developing enterprise solutions in large corporate environments.
Experience with defining solution architecture for Conversational AI and Telephony/IVR systems (IVR, AI, Voice/Chat Bots, business APIs) to build modernized Conversational AI and Telephony/IVR systems to bring seamless CX/UX experiences.
Solid understanding of AI Enablement (Cognitive voice, Chatbots, NLP/NLU) and developing artificial intelligence and machine learning solutions
5+ Hands-on experience with natural language understanding & natural language processing one or more of Google Dialog flow, Amazon Lex, Tensor low, IBM Watson, AWS AI APIs, or Microsoft Bot Framework.
Position requires expert knowledge across multiple platforms, hybrid processing environments (Artificial Intelligence, Cloud, API, Web, Micro Services, Data Model patterns) – and deploy in a hybrid-cloud environment to support multi-tenant architecture.
Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
Demonstrated ability to negotiate complex and often contentious issues, reach consensus, and work through people to achieve critical goals.
Outstanding oral and written communication skills, including formal presentations for all levels of management combined with strong collaboration/influencing.
Experience with architecture modeling tools and maintaining architectural artifacts - Strong UML experience along with skill in MEGA, RSA archer, or similar means.
Experience with Agile Methodology, including Scaled Agile Framework (SAFe).
Demonstrates longevity in previous roles with the ability to lead and sustain long-term architecture evolution in an enterprise.
Healthcare or Insurance/Financial services experience and industry knowledge.
Thanks & Regards
Naresh Reddy
(Direct) : 972-696-7809
Naresh@anveta.com