Desktop Support Manager - Chicago, IL; Onsite role from day 1

Hello,
 
Greetings from VBeyond Corporation!
 
VBeyond has been consistently recognized by renowned clients for being their trusted staffing partners for almost one and half decades.
 
I am sorry if am bothering you on your busy schedule, we are looking for a Desktop Support Manager AT Chicago, IL; Onsite role from day 1 and not sure if you are looking for new project.
 
If you do then please share your updated resume with contact information or kindly help me with a suitable reference that would be a great help.
 
Title: Desktop Support Manager
Location: Chicago, IL; Onsite role from day 1
 
Job Summary :
Strong qualifications in relationship management, customer relationship, leadership, quality assurance, strategic planning, budget administration and vendor management.
·       Served as a consultant / technical resource to department managers and manufacturing representatives to exchange information, present new approaches, and to discuss equipment/system changes.
·       Strong leadership and management skills with a proven ability to facilitate cross-functional teaming
·       Excellent written and verbal communication skills with an ability to communicate at all levels of the organization
·       A true passion for customer service is required
·       Develop and maintain strategic 3-5 year rolling Deskside proposition roadmaps and strategic planning activities
·       Sign off and ownership of all Deskside proposition documentation, e.g. Business Cases, service descriptions, service designs, technical architecture, and to name but a few
·       Progress reporting to Senior Management Team members, senior stakeholders and executive committee.
·       Established the Desktop Support Team. Developed high-availability client centric policies and procedures Minimum Qualifications 
·       Coordinated acquisition, building, imaging, and deployment of new computers, laptops, mobile devices, and peripherals.
·       Partnered with corporate departments to determine operating system and application standards.
·       Championed research and development efforts regarding desktop remote control.
·       Led team to exceed customer expectations through efficiency of duties.
·       Utilized strong verbal and written communications to effectively explain technical issues to various levels of customers.
·       Influenced team to use my "Total Quality Customer Service Experience" method to build better relationships with our customers.
Regards,
 
Vivek Kumar Yadav | Recruitment Specialist | VBeyond Corporation 
Phone. No: 6785070864
Note:  VBeyond is fully committed to Diversity and Equal Employment Opportunity.
 
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