Greetings From RNR IT Solutions,
Hope you are doing fantastic,
We have an urgent opening .Please check the below job description and
let us know your interest.
Job Title : BA with Pharma Domain
Location : Twinsburg, OH
Duration : Full time
Note: Client looking for Independent visa authorized candidates only!
Job description:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Gain a deep understanding of customer experience in order to trouble-shoot and triage requests and operational issues
- Work closely with engineering teams to deliver quick product/issue resolution
- Collaborate with product management to ensure proper handoff of product enhancement requests
- Act as a trusted advisor to support key business units and customers in available product offerings
- Analyze request data to determine enhancement opportunities and make product suggestions
- Adhere to both internal and industry best practices and productivity metrics
- Foster a collaborative environment for sharing knowledge, innovation and learning
- Ensure a high level of quality, and exceptional client experience, with a consistent focus on continuous improvement
· Trend issues over time to identify patterns and corrective actions based on root cause analysis.
· Work with internal departments and/or clients to evaluate and improve processes proactively and implement automations where possible.
- Participate in business workgroups and provide meaningful feedback on future state of products
- Act as a subject matter expert (SME) on assigned product(s)
· Other duties as assigned
REQUIREMENTS:
- Bachelor’s degree in health administration, information technology, business or related field
- Minimum 5 years’ experience in information technology capacity
- Minimum 5 years’ pharmacy benefit management experience
- Demonstrated knowledge of NCPDP Standards
- Strong data analysis and presentation skills
- Strong communication skills
- Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner
· Ability to collaboratively identify, research and resolve issues
· An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
· An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute
· A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail oriented perspective
· A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus
· Ability to work with peers in a team effort
· Demonstrated ability to manage multiple priorities and deadlines
· A well-organized and self-directed individual
· Proficient in Microsoft Office and industry related software programs
· Should have the ability to work extended hours, weekends, and holidays pursuant with industry demands
· Willingness to travel
PREFERRED QUALIFICATIONS:
- Medicare Part D knowledge
- Lean or Continuous Improvement orientation and background
· Pharmacy claim analysis and technical experience
- Project management experience
- Proficient working knowledge of development collaboration tools: Jira and Confluence
WORK ENVIRONMENT:
Should invluce both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and occasional local and/or overnight travel, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile and plane.
PHYSICAL REQUIREMENTS:
Must have the ability to sit and stand for prolonged periods of time.
Regards,
Mahendra
RNR It Solutions,
Ph:315-656-6493.
Mail id: mahendra@rnritsolutions.com
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