Technical Writer::: Phoenix, AZ::: Contract / Full time

Hi Professional,
Hope you are doing good today.
This is Pramod and I am a Talent Acquisition Executive at Insoursys Inc.

Role: Technical Writing with BPM
Location: Phoenix, AZ
Duration: Contract / Full time

Business Case:
Current IT Policies, Processes, and Procedures (3Ps)  need to be assessed and updated to support the Operational Excellence Program and improve IT performance.  Failure to adhere to process and/or lack of current process documentation was a contributing cause to numerous events in 2019.  Without an accurate and operationalized process system, these events will continue to occur and cause significant impact to the business.  In addition, the IT organization's move to newer methodologies such as Agile, DevOps, and Automation requires the existing processes to be updated to support the new way of working.

Objective:
The objective of the 3P Work Stream in the IT Operational Excellence Program is to address Employee Adherence, Leadership Accountability, and QA / Sustainment of the Policies, Processes and Procedures within IT.

Scope:
Additional resources are needed to support the 3P Work Stream deliverables.  Responsibilities to include assessment and update of current process documentation, development of a process "system" (user interface, feedback mechanism), technical writing and process/procedure development.

Project Staffing:
Required skills include BPM(Business Process Management), IT Frameworks/Methodologies (e.g. ITIL4, Agile, DevOps, ISO20000), Lean/Six Sigma, Technical Writing.  An outline of the expected work to be performed is attached.

--   Thanks & Regards  Pramod Potkanuri  Ph: 972-440-0074  Insoursys Inc  Email : pramod_potkanuri@insoursysinc.com || www.insoursys.com  Note: If you have received this mail in error or prefer not to receive such emails in the future please visit this page, enter your email address and unsubscribe http://insoursysinc.net//mailman/listinfo/pramod_insoursysinc.net or else reply me back with REMOVE in subject line.    Note: If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line   and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused.

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