OIM Support Engineer_Farmington, CT

Hello Partners,
 
We have an immediate position to close with one of my direct implementation partners. Please see below the job descriptions and let me know if you have any consultant.
 

Job Description:

Job Role: OIM Support Engineer

Location: Farmington, CT

Position Type: Longterm Contract

Work Authorization: H1B, USC, GC Only

Position Overview:

We are looking for an OIM Support engineer,who would be helping our production support team with Client interaction, Providing Technical Solutions, Task management, Technical support to team, implement Upgrade /enhancements, perform root cause analysis and implement operational/technical improvements.  

 

Principal Responsibilities:

  • OIMProduction Support
    • Providetechnical support
    • Responding End Clients'/Users' queries and helping them to fulfill their objectives
    • Explaining problems and presenting solutions to clients and stake holders
    • Perform Root cause analysis of failures and propose permanent solutions
    • Implement bug fixes, resolve issues to closure.
    • Monthly Task planning and weekly progress review with clients
    • Error free good quality production deployment
    • Project documentation, code review and coding standard implementation 

 

 

Required Skills:

 

  • Candidate should have 3 - 5 years of relevant experience in implementation/support, experience in Oracle Identity Manager
  • Candidate needs to have strong understanding of identity management requirements of an enterprise, ability to align upcoming technologies or business process changes in form of new projects to meet client's business requirements.
  • Ability to understand requirements and propose solutions to clients, provide technical solutions
  • Excellent communication skills and troubleshooting skills.
  • Skills to perform root cause analysis, present the analysis report and propose permanent solutions to clients and stakeholders.
  • Take care of support issues, troubleshooting and Incident management
  • Responsible for code changes (Bug fixes / Enhancements), new modules.
  • Release Management Skills, preparing documentations for introducing new functionalities
  • Effectively work to support existing modules and new developments
  • Experience of supportively working with different teams of an enterprise

 

Desired skills/Attributes/ Knowledge:

  • Must have knowledge of identity management requirements of large enterprises
  • Skills to Investigate failures/issues and help project team to close them
  • Incident management, Investigation and troubleshooting
  • Skills to perform root cause analysis and present permanent solutions to client/stakeholders
  • Experience of supportively working with different teams of an enterprise
  • Preferred to have knowledge of Java-Spring Framework
  • Strong analytical skills

 

Educational Requirements:

  • MCA / B. Tech or equivalent work experience in Computer Science or related field preferred.

 

 
Thanks & Regards,
Santosh Kumar
Office Email: santosh@techginia.com
Gmail: santoshrecruitment99@gmail.com
TechGinia Inc.
50 Harrison St, PH - 401, Hoboken, NJ 07030

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