Hiring a Servicenow Admin in Bridgewater NJ

Job Title: Servicenow Admin

Client: Pharmaceutical 

Location: Bridgewater, NJ

Duration: Long-term 

Interview: in-person preferred 

Details: 

ServiceNow consultant: Looking for a strong technical ServiceNow consultant who can play an all-rounder role with the system. The primary responsibility of the IT ServiceNow Administrator is the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform. This will include supporting processes like Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Service Portal, GRC, SECOPS, PPM and other service modules.

  • Perform day-to-day administration of the ServiceNow system, including making approved changes to process and work flows
  • Implement new capabilities within ServiceNow
  • Provide overall thought leadership to this platform from operational excellence perspective.
  • Perform ServiceNow implementation tasks including but not limited to: configuration, integration, testing, requirements gathering and solution design
  • Work with business users to identify and refine business requirements and workflows
  • Develop systems integrations and process automation– fully utilizing the platform’s workflow capabilities
  • Create reports and dashboards in the ServiceNow platform

Minimum requirements for this position are:

  • ServiceNow development, configuration and administration experience in an enterprise environment
  • Bachelor’s Degree or equivalent combined education and experience
  • Strong Knowledge of the ITSM/ ITIL Framework, ServiceNow Licensing
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
  • Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features
  • Ability to communicate effectively with all levels of staff and management both verbally and in writing. Excellent customer service skills
  • Ability to manage network MID servers and technology tools
  • Ability to work independently with minimal supervision as well as part of a team
  • Ability to think objectively and creatively, focusing not only on details but accurately comprehending the larger issues and interrelationships
  • Ability to follow defined procedures to ensure operational excellence, system resiliency and compliance with security policies

Any of the following will also be helpful in performing this position:

  • ServiceNow System Administrator Certification
  • ServiceNow Implementation Specialist Certification

 

 

Thanks and Regards

 

Moin khan

IT Technical Recruiter

IT-Alliances Inc

Mail: moin.k@it-alliances.com

Phone:+1 (732)-666-0009 Ext 409

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http://www.it-alliances.com

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Connect with me on Linkedin: https://www.linkedin.com/in/moinkhanpathan/

 

 

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