Mid-Level Application Support Specialist
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Hi professionals,
Hope you are doing great!
Job Title : Mid-Level Application Support Specialist
Location : St. Louis, MO
Duration : Long term
Interview : Phone then Skype
Rate : $open/Hour On C2C
Note : Visa's USC, GC, G-EAD, H4-EAD, L2-EAD, TN and H1-B Only.
Description:
· Log tools – We use AppDynamics or Splunk
· More Apache than Middleware.
· Using JBOSS now.
· CI/CD is ideal - doing branching with it, doing Jenkins stuff.
· Automation experience – They will look at Puppet but this team uses Ansible and Chef more.
· Lots of production issues and troubleshooting. They do not support the back end, just the main Spectrum log in page
· They are migrating from Legacy to an Oracle ESB structure (ITOA) - not a required skill
· Familiar with middleware and conceptual knowledge of infrastructure, a little development, Java and Oracle based.
More on the position / challenges
Two teams 24-7 staffed. Handle 50% of all systems. Half of system exposed.
Work with the day team, monitors and alerts who to go to. This team works remote.
All with IT SOX group.
Expire certificates is one of the biggest problems they deal with.
One side is not updated in a timely manner. Network outages, network problem, cabling. When it does need to how to engage the right people.
IT SOX are the ones who are expected to facilitate the bridges, they are also 24/7 staff, Day shift stronger than night shift. If someone in this is stronger than someone on the SOX team then they would step up and handle to problem themselves
Preferred Skills & Experience:
• 4+ minimum years' experience in a support related role.
With some significant Linux support (minimum 1 year)
and application support both technically but also with knowledge of how the application supported works within the business.
• Strong communication skills with the ability to capture and articulate technical and non-technical details.
• Expertise using logging, ITOA, NPM, and APM products such as SolarWinds, Splunk, or AppDynamics.
• Proficient with a wide array of data mining and messaging tools and techniques.
• Experience using source control and deployment tools, such as Automic, Jenkins, Git, and/or Puppet is a plus.
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If Ex-TechM Employee required ID NO: Reporting Manager: Project name: Exit reason: Last 3 Months rating: |
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