Hi,
Greetings from Ampstek
I would like to share the job description of a Contract opportunity for
Desktop Support Engineer - Scottsdale AZ
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Job Title: Desktop Support Engineer
Location: Scottsdale AZ
Contract: Long Term
Job Description:
· Ongoing-day to day IT Infrastructure project of Infosys to provide solutions to Internal Users. Provide Support and Meet the SLA Commitment.
· Windows AD, Windows 10 endpoints and CISCO Network management
· Provide uninterrupted services of all the IT servers and ensure the hardware, operating system and applications hosted on the server are working optimally at all the times and maintain 100% uptime of all services.
· Co-ordinate with Vendors based on need for Installations and Maintenance
· Ensure security metrics are collected periodically and analyze the same for improving controls and maintain compliance levels
· Participate in BCMS scenarios. Conduct service specific mock drills as per schedule in order to ensure service continuity and perform BCMS related activity.
· Participate in Audits by providing relevant data in order to assist Auditee for a successful audit.
· Make use Infosys Internal tools like Insight, AMANAT and AHD Security Audits and Participate in Vulnerability Assessment of Infosys IT infrastructure
· Provide user communication on service delivery and support activities
· Service Provider Interactions for Support Requirements
· Optimal Management of Assets and Tracking
Warm Regards
David
Technical Recruiter
Ampstek
A MBE and E-Verify Company
103 Carnegie Center Drive,Suite 300,Princeton,NJ 08540
Phone No: (609) 436-0605 (Direct)
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