Hi,
Hope you are doing well.
We are looking for Workday Lead at Bridge Water NJ / Contract with one of our Clients. Below is the Job Description. If you are available and interested then please reply me with details below the Job Description along with your updated resume in Word format.
If you're interested please give me a call back at 630-884-0018 or you can E-Mail me at tejasvi.p@msrcosmos.com
Please attach your updated Resume
Job Title: Workday Lead
Job Location: Bridge Water NJ
Job Type: TP/Contractor
Job Description:
· Experience: 6-9 years
· Work closely with the client
· Responsible for determining the To Be system solution in line with Business requirements
· SLA based support covering incidents and service requests response & Resolution
· Interface with client for ticket clarification/resolution.
· Identify improvement areas and discuss the ideas with Client.
· Document all the defined processes and the methods of resolving the ticket
· Process improvement
· Escalation management, KPI / SLA reporting
· Managing offshore team
Thanks & Regards,
Tejasvi P
Talent Acquisition Specialist
Desk: 630-884-0018
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