SAP PLM Consultants || Hershey, PA
HI
I hope you are doing well. I have one position for you if you are interested then please forward me your updated resume with contact details.
Title: SAP PLM Consultants
Location : Hershey, PA
Duration : 12+ Month
Job Description:
• Support SAP PLM on S/4HANA and work with business SMEs, client IT and Infosys offshore team to resolve the issues in a timely manner. Facilitate knowledge transfer from the implementation partner to offshore resources.
• Ensure that all key enhancements are understood and documentation received.
• Attend status update meetings and create weekly and monthly status reports for the support tickets.
• Handle escalations and provide expert guidance to support team on resolution of complex issues.
• Support high priority issues or provide work around within US time zone before handing over to the offshore team
• Ensure all solutions are properly documented.
• Work on continuous improvement through further enhancements in the solution.
• Through all the above efforts, ensure that the solution is in a stable state with predictable ticket volume in less than six month.
Thanks & Regards,
Sagar Shakya
Sr. Technical Recruiter
ASK Staffing, Inc.
Direct: +1 678-785-3417
Email: sagars@askstaffing.com
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