Hello We are seeking for a Salesforce Systems Analyst for a Contract role here in McLean, VA area with one of our clients. If you are looking for a job change please go through the Job description below and reply this email with your resume, contact number and time to reach you so that we can discuss more about this role. Our client offers better pay and excellent benefits in the market. We are happy to receive references if you are not looking for any opportunity. Title: Salesforce Systems Analyst Location: McLean, VA Length: Long term contract The analyst is knowledgeable about how sales, marketing and client services operates and helps suggest SFDC process automations. The role involves translating business requirements into system requirements, suggesting solutions in salesforce and enabling the development team to create solid solutions. The role also requires gaining a detailed understanding on the current integrations at Freddie Mac and enabling the technical team to further enhance or support them. Qualifications: - bachelor’s degree in computer technology, or equivalent experience.
- 4+ years of working with Salesforce software 4+ years systems analysis experience (requirements, use cases, flow diagrams, great communication skills, status, updates, scheduling and meeting with stakeholders)
- Ability to translate business requirements into user stories
- Experience with configurations
- Salesforce Certification
- Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using SOQL and programming/technical skills.
- Strong diagnostic and problem-solving skills
- Must have skills to identify business issues; analyze, and translate business needs into technical specifications
- Must have strong data management and data analysis skills to effectively serve as subject matter expert and enable our team to effectively provide better Customer experience.
- Supports daily operations interfacing with business admins
- Planning analyst task based on priorities adhering to project timelines.
- Flow through on their tasks and tasks assigned by them to other team members.
- Providing weekly status updates on overall progress on their tasks/assignments.
- Knowledge on Agile project methodology
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