Req: Sr. Technical Business Analyst -Dearborn, MI-6 + Months Contract

Hi           Hope you are doing well! This is Gayathri representing Captevo Inc., We currently have an Sr. Technical Business Analyst  with a major company located in Dearborn, MI.   Please review the job description below.  If you are qualified and interested in pursuing this opportunity, please send me an e-mail with your Updated Resume; if you do respond via e-mail please include a daytime phone number so I can reach you.  In considering candidates, time is of the essence, so please respond ASAP Job Title: Sr. Technical Business Analyst  Location: Dearborn, MI Duration: 6 + Months Employment Type: Contract   Interview Mode: Interview in-person Must   MUST BE SENIOR LEVEL ONLY!!   H1’s are fine   Job Summary: Sr. Technical Business Analyst role will be responsible for production support and ongoing enhancements to the ConsumerConnection product. Triage of incidents, change requests and support tasks and data & project analysis. Essential Job Functions: 1. Document project requirements, integrations and use cases; collaborate with business resources to produce system requirements. 2. Facilitate recurring status meetings with vendor partners, Ford agency and internal teams. 3. Identify and capture project issues and risks; communicate issues and risks on regular basis; propose resolutions and mitigation. 4. Lead/coordinate project activities, facilitate project meetings, and provide status reports to management. 5. Assist in managing vendors and/or developers in project execution. 6. Maintain project documents and other artifacts. 7. Perform Quality Assurance Analysis function if needed (create test plans, test cases, execute testing). 8. Participate in UAT, help to identify and report system issues, user-interface problems, or other potential problems (from both the Technical     Support and the Customer/End User perspective). 9. Support all operational aspects of the ConsumerConnection product. 10. Investigate new/unknown/existing issues in ConsumerConnection. Clearly document all findings in the issue tracking system. 11. Utilize issue tracking system (JIRA) daily. 12. Provide feedback to the clients and technology managers. 13. Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues. 14. Review and analyze data and requirements and test plans/cases in support of existing and new initiatives. 15. Perform other duties as needed. Other Responsibilities: 1. Participate daily support triage meetings and other regular meetings as required. 2. Participate in documentation of support processes and methods. 3. Maintain current set of FordDirect’s existing documentation.   Minimum Qualifications and Job Requirements: Bachelor’s degree with at least five years related experience or equivalent combination of education and experience • Minimum of 5 years working in support or ETL related role • Minimum 2-3 years’ experience using SQL • Previous team lead or management experience • Strong data management and analysis skills • Three to five years of experience using SQL • Strong oral and written communications skills • Ability to work independently with minimum supervision • Strong facilitation skills • Knowledge of standard software development methodologies such as Agile and Waterfall • Intermediate/advanced knowledge of Excel • Extreme attention to detail • Experience within a customer or technical support environment • TeraData and/or Oracle experience is a plus • Exemplary professional demeanor, resourcefulness, flexibility, and self-motivation • Advanced judgment and problem solving skills • Ability to maintain a positive attitude in high stress/fast paced work environment • Proven data driven decision-making skills • Three to five years of technical business requirement gathering/data analysis • Experience in multi-channel digital marketing is a plus                 Thanks & Regards, Gayathri V | Recruiter Captevo Inc, Disclaimer:  We respect your Online Privacy. This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e mails to you. We are sorry for the inconvenience

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