KANA/ Knowledge Management Project Manager

Hi,

Hope you are doing good.

Please find the below requirement and share the suitable profile as per the requirement

KANA/ Knowledge Management Project Manager 
Work Location : Rochester, NY
Start Date    :  ASAP
No of positions :  2
Duration      :   Long Term
Visa: USC/GC/H1b
End Client: UST Global with Sutherland

Experience :   13 – 18 years with Min  5 – 10 years Project Management experience.

Job Description:

• Experience delivering one or more of the following capabilities: knowledge content services, knowledge management tool admin support (Oracle KM, Kana or similar enterprise knowledge management system), communications,  Experience in  KANA / Knowledge Management – Project Management is must         
• Project management leadership of large, complex IT projects to achieve strategic organizational goals and objectives.
• Enabling appropriate initiating, planning, executing, monitoring and controlling and closing across the projects in the program to achieve program benefits.
• Support the Business Unit PMO/Project Sponsors in the creation of program/project charters and associated project plans, for multiple projects and programs.
• Develops and maintains relationships with Business Unit leads and leadership to manage expectations of service, including work products, timing, and the value to be delivered for those programs/projects under his/her domain.
• Demonstrate a thorough understanding of complex program/project management and leverage knowledge of business to identify risk and evaluate impacts on the business.
• Demonstrate excellent program/project management skills, inspire teamwork and responsibility with team members, and use current tools to enhance the effectiveness of deliverables while applying to projects.
• Ensure appropriate involvement between the program or complex project and all stakeholders
• Consistently adhere to the organizational program and project management standards and methodologies defined by the EPMO/PMO to assigned programs and projects
• Report progress and health of the program and incorporate feedback from all stakeholders
• Identify, monitor and control the interdependencies between projects with a program
• Proactively identify and manage program risks and issues and escalated risks and issues from the projects that comprise the program and cannot be resolved at the project level.
• Identify the programs financial sources and resources and integrate the budgets of the individual program components and develop the overall budget and control costs for the program.
• Coordinate the processes for each project in the program at a level higher than those pertaining to the individual project level.
• Track the contribution of each project and the non-project work to the consolidated program benefits.
• Support the portfolio management decision process through the creation of project charters, scope statements, risk assessments, budgets and IT Value discussions.
• Ensure appropriate governance practices are in place and followed for the projects within a program
• Recommend cancellation of projects and initiation of new projects within the program
• Track and share lessons learned with project teams
• Provide a high standard of support and direction to IM program/project managers and teams, improve project control, and improve project performance
• Assist in the establishment of standards for project and portfolio management including processes, methodologies, metrics and tools to ensure the development and use of project management throughout IM
• Strong interpersonal skills, including strong verbal and written communication skills, the ability to make effective presentations, and communicate technical concepts to non-technical clients
• Demonstrated integrity within a professional environment
• Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint
• Has a comprehensive knowledge of relevant software development life-cycles
• Monitor the effectiveness of project management disciplines and processes to identify and implement improvements.
• PMP Certification and Agile experience is MUST
• Experience with Clarity or other PPM systems
• Agile project management background, ideally with PMP, PMI

Note: Due to lot of calls, I may miss your call. Email is the best way to reach me. Kindly co-operate. Many Thanks….. 

Regards,

Thanks.
Steve Smith 

steve@gissllc.com
Global Interworks Solution
Leading Edge Enterprise
Everyone has untapped potential
1150 1st Ave #501, King of Prussia, PA 19406, USA

Cell 215-554-2152 I Fax  215-699-6501 I Gisscorp.com

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