Appreciate Your Help!

Hi,

 

Hope you are doing great.

 

We have an urgent position, please let me know if you are interested. If yes, please forward me your updated resume and can call me on my number.

 

Title:  AppDynamics

Location: Dallas TX

Duration : Long term Contract

 

• Responsible for L1 & L1.5 tickets
• Will be analyzing incoming tickets and triaging, will be working with various teams to identify root-cause of issues and help get them resolved Keep all the relevant parties up to date throughout the whole resolution process;
• Capture and document detailed notes on the customer tickets as well as bug reports;
• Write high quality knowledge base articles, white papers and other materials that customers, prospects and other internal staff refer to;
• Should have excellent communication skills
• Will be based out of Dallas, TX

 

 

Thanks & Regards

 

Dinesh Kumpatla

Account Manager

Tanisha Systems Inc.

Mobile : +91-8712812004

USA     : +1-212-729-6543 Ext 377

Email   : dinesh@tanishasystems.com

Approved US Federal Vendor 2016-2017,

Dun & Bradstreet CREDIBILITY CORP Certified,E-Verify, Certified Minority Business Enterprise MBE.