Mainframe Operations Analyst at Austin, TX

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Please go through the JD below :

Role :Mainframe Operations Analyst

Location : Austin, TX

12+ months

Responsibilities –

Perform highly effective monitoring in addition to event and fault management of the firm’s Mainframe infrastructure
Provide rapid response to all actionable alerts in order to execute within proactive support model
Mitigate potential or current business impact by taking immediate action in response to monitoring alerts while operating within standard procedures
Serve as the entry point for incidents into the support incident lifecycle; this includes initial incident management and classification.
Assist in coordinating conference calls to conduct in-depth trouble shooting on-going incidents, major incidents, and provide notifications to management regarding critical incidents
Recognize severe events as they occur through use of the monitoring tools and engage Management and Technical Support teams immediately upon awareness of severe technology degradation and business disruption
Receive calls from internal clients or partners reporting business impacting high severity issues which require immediate engagement. Rapidly engage Management and Technical Support teams upon receipt of these types of calls.
Use the monitoring systems to provide the Management and Technical Support teams an immediate health check on the technology infrastructure that may be involved in the incident.

Thank you.

Parijat Srivastava | VBeyond Corporation | Hillsborough, NJ.

678-606-9824 Ext. 237 | (866) 614-3884 (F) | parijats@vbeyond.com

Connecting people is my passion. I believe recruiting is not a job, it's a way of life.

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