Opening for Sr DW Production Lead-Chicago,IL-Remote
Role: Sr. DW Production Support Lead (On-Prem and Azure)
Location: Chicago, IL - Remote role
Duration: 12 Months
Job Description:
· Must have 8+ years of experience in DW production Support
· Should be good Azure, Databricks, SQL; Having Informatica knowledge will be an advantage.
· Should have experience in leading production support for multiple DW application both on-prem and cloud
· Managing teams spread across various regions.
· Can be from any domain but preferred from Tax/Audit/Advisory experience not a must
· Drive customer satisfaction across incidents and projects
· Establish daily, weekly, and monthly governance structure with team members and customers and ensure that periodic account reviews are conducted, and critical issues are reported and addressed
· Manage demand forecasting and report demand fulfillment against the forecasted demand
· Mentor, train, and supervise staff.
· Participate in Continuous Improvements Initiatives
· Monitor and control delivery of a committed set of SLAs and Key Measures for a portfolio of customer applications cutting across various customer business lines
· Must have knowledge in ServiceNow, Jira
Thivya Jothi
US IT Recruiter | Techorbit
1300 W Walnut Hill Lane, Suite# 260, Irving, TX 75038
E-Mail: jothi@techorbit.com || Contact: 469-9235803
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