Greetings From RNR IT Solutions, Hope you are doing fantastic, We have an urgent opening .Please check the below job description and let us know your interest.
Job Title:SalesForce.com Sr. Solution Specialist Location: Remote Preferred: H4EAD , GC and USC
POSITION RESPONSIBILITIES:
- Work with business partners to realize full capabilities of Salesforce.com CRM to meet business requirements and implement efficient workflows
- Participates in the development and document of functional, technical requirements as well design reviews
- Responsible for creating standard and ad-hoc reports and dashboards
- Design, build and support configurations within Salesforce.com CRM applications
- Develop user stories for the development of additional CRM system functionality
- Facilitate continued enhancements of Salesforce.com, aligning with business processes and business reporting requirements
- Create and manage work flows, approval processes, and campaigns within Salesforce.com
- Engage & utilize Salesforce.com premiere support for maintenance & configuration support
- Create and administer profiles, permission sets, users, groups
- Responsible for data management within Salesforce.com applications
- Participate in project planning activities to provide input on work effort and cost estimates
- Responsible for leading User Acceptance Testing (UAT) and managing go-live activities with IT and business units
- Develop and deliver innovative solutions while utilizing best practices and governance
- Provide support for production environment including incident management and resolution
REQUIRED QUALIFICATIONS - Bachelor’s Degree
- 7+ years of CRM experience and at least 4+ years of experience working with Salesforce.com as an administrator
- Certified Salesforce.com Administrator (ADM-201)
- Certification in Force.com Developer
- Expertise of Salesforce.com best practices and governance standards
- Working knowledge of APEX (classes and web services), Visual Force, Salesforce APIs, SOQL, Force.com platform
- Strong understanding of release management and change control processes
- Strong technical understanding of functional and technical system architecture
- Strong working knowledge of Salesforce.com platform out-of-the-box functionality and configuration
- Relevant project work experience across multiple operational and/or technology areas and services
- Strong organizational skills
- Strong communication skills including written and verbal
- Highly motived, excels in a team environment, innovative individual able to work independently with minimal supervision
- Results-oriented, timeliness, attention to detail and accuracy
- Experience with software development delivery methods (Waterfall, Iterative, Agile, Lean, etc.) and tools preferred
- Excellent interpersonal skills, positive attitude, negotiation, conflict resolution, risk management skills required
- Experienced in Microsoft Office tools
- Proven experience working in a matrix environment, working with multiple stakeholders, as well as possess leadership presence
- Strong definition, planning, scheduling, prioritization and organization skills
- Possesses excellent people management skills with the ability to influence a range of audiences
- Excellent analytical, diagnostic and problem solving skills
DESIRED QUALIFICATIONS - Certification in Advanced Developer and Advanced Administrator
- Direct work experience in financial services and/or insurance industry
Regards Narasimha B Narasimha.b@rnrits.com RNR IT Solutions Inc. 7800 Preston Rd, #126, || Plano | TX 75024. Confidentiality Note: This email and any attachments are confidential and may be protected by legal privilege.If you are not the intended recipient, be aware that any disclosure. copying, distribution or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from our system. Thank you.
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