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ServiceNow Requirement

We are looking for ServiceNow Business Analyst Consultant with experience in CMDB

18 months of ServiceNow experience is required.

Overview: The contractor will be supporting a ServiceNow contract focused on implementation/discovery of IT Operations Management (ITOM) and Configuration Management Databases (CMDB).
 
Responsibilities:
 
·         Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements.
·         Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution.
·         Works closely with the ServiceNow Architect to ensure the solution is technically feasible and to identify areas to reduce implementation efforts.
·         Assists in quality management reviews and ensures that all business and design requirements are met.
·         Plays an active role in configuring the solution and supporting the technical team for any custom development required.
·         May also assist and sometimes lead test plan development and execution
·         Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution.
·         Leads internal development of business process story / requirement gathering.
·         Provides process flow and other system diagramming.
  
 
Requirements:
 
·         Relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar.
·         Experience with Requirements Gathering on ServiceNow CMDB and has worked on a CMDB implementation
·         18+ months experience working in ServiceNow.
·         Ability to obtain and maintain Suitability clearance
·         ServiceNow System Administrator Certification preferred
Thanks and Regards
Sachin Mishra
201 473 4923

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