Hi,
Greetings from Ampstek
I would like to share the job description of a Contract opportunity for Program manager
Program manager
San Jose, CA
Long Term
5-7 years of Program Management Exp.
Experience managing Customer Experience Projects in an environment that leverages phone, messaging, chat platforms on the back end is essential
Good Domain knowledge/Platform and system exp. for CTI and Messaging
Exp. working with Genyses, ring central oy similar software.
Minimum of 7 years of experience in Software, SaaS and/or related industry. Must have gone through a complete life cycle on a product team. A combined history of product management, development, program management, and/or customer support experience is ideas
Proven ability to provide structure and necessary process without compromising speed of delivery
Experience influencing product teams and driving them via their development cycle to deliver on schedule and to expectations
Ability to align efforts of disparate groups, including remote/geographically dispersed team members, to achieve a common goal
Experience using various project delivery methodologies; Waterfall, Agile/Scrum and hybrid
Self-motivated and not afraid to tackle unknowns. Demonstrate a strong bias towards action
Strong interpersonal, analytical, problem-solving and conflict-resolution skills
Excellent speaking, writing, and presentation skills, as well as the ability to persuade, inspire, and motivate others
Experience with JIRA, SharePoint and MS Office suite
Education
Bachelors or equivalent a must; MBA or equivalent strongly preferred
Certification a plus: CSM, PMI-ACP, PMP, PgMP
Thanks & Regards
Ruchi,
Technical Recruiter
Ampstek LLC., A MBE and E-Verify Company 103 Carnegie Center Drive,Suite 300,Princeton,NJ 08540
Contact no: 609-375-8033
