Network Operations Manager/ Consultant
Hi,
My name is Rachit saini representing ASK Staffing. I got an opportunity to look at your profile and found that you are a good match for the below requirement.
So, please let me know if you are fine with the requirement so that we can move forward with your profile.
Job Description:
Position: Network Operations Manager/ Consultant
Location: Vernon Hills, Illinois
Client: HCL America
Contract
General Description |
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Responsibilities :- |
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- Adhering to SLAs | |
- Mentoring / Training Team Members | |
- Handling tickets / requests | |
- Perform root cause analysis | |
- Troubleshooting technical issues | |
- Defining processes and ensuring that the processes are adhered to | |
- Oversees and is responsible for successful completion of Installation, configuration and migration | |
- Ensure maximum uptime according to the SLA | |
- Understanding of Multi-geo support environment | |
- Responsible for building / maintaining a test environment | |
- Improves and maintains customer and employee satisfaction | |
- Suggests new technologies and design changes | |
- Monitoring and maintaining SLA requirements by the team members | |
- Testing / Auditing/processes as required from time to time | |
- Identify Skill gaps and plan for training / knowledge updating | |
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Technical Requirements |
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Excellent hands-on experience on the following products : | |
1. Cisco L3 & L2 Switches | |
2. Cisco Nexus 9K/7K/5K/2K Series of switches | |
3. Cisco IOS Software and NX OS Software | |
Knowledge of SD WAN would be advantageous | |
Wireless LAN technologies – Cisco and Aruba or Extreme. | |
WAN Acceleration/optimization Riverbed | |
Knowledge or Hands on experience with CISCO Prime would be advantageous | |
VMWare NSX | |
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Application Load balancers F5 Big IP LTM/GTM or Citrix netscaler | |
Soft Skills |
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- Excellent communication and conversation skills (Verbal and Written) | |
- Good documentation skills | |
- Should have a excellent customer handling skills | |
- Able to handle high pressure situations | |
- High level of acceptance | |
- Can drive HCL’s value and its methodology |
Regards,
Rachit Saini
ASK Staffing Inc. | Global Delivery Center
Direct: +1 415-231-7675
Email: rachits@askstaffing.com
Web: www.askstaffing.com
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