ServiceNow Integration Expert – Chicago, IL – Remote

Hi ,

 

ServiceNow Integration Expert –

Chicago, IL – Remote

12+ months contract

 

Job Description

The ServiceNow Integration Expert is responsible for the strategic planning, execution, and management of integrations involving the ServiceNow platform. This role requires a deep understanding of ServiceNow's capabilities, APIs, and integration methods, and involves working closely with cross-functional teams to ensure seamless data flow and process automation across multiple systems.

 

Key Responsibilities:-

 

•            Integration Development and Management: Design, develop, and manage integrations between ServiceNow and other enterprise systems. Ensure data consistency, reliability, and accessibility.

•            Technical Leadership: Provide technical guidance and leadership to the integration team. Mentor junior developers and ensure adherence to best practices and coding standards.

•            Requirement Analysis: Collaborate with stakeholders to gather and analyze integration requirements. Translate business needs into technical specifications.

•            API Management: Develop and manage APIs, web services, and other integration points to facilitate data exchange between ServiceNow and external systems.

•            System Configuration: Customize and configure ServiceNow modules to support integration requirements. Implement scripts, workflows, and automation rules as needed.

•            Testing and Validation: Conduct comprehensive testing of integrations to ensure functionality, performance, and security. Identify and resolve issues promptly.

•            Documentation: Maintain detailed documentation of integration processes, configurations, and operational procedures. Ensure that documentation is up-to-date and accessible to relevant stakeholders.

•            Support and Maintenance: Provide ongoing support and maintenance for existing integrations. Troubleshoot issues and implement enhancements as required.

•            Compliance and Security: Ensure that all integrations comply with relevant security standards and regulatory requirements. Implement measures to safeguard sensitive data and maintain system integrity.

•            Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices related to ServiceNow and system integrations. Propose and implement improvements to enhance integration efficiency and effectiveness.

 

 

 

Gaurav Mote | Tekgence Inc

Direct: 469-575-8666,  Ext- 145 • gaurav.mote@tekgence.com

6655 Deseo Dr, Suite 104, Irving, TX , 75039 • www.tekgence.com