RE: Sr. DW Production Support Lead ===Location: Chicago, IL
Hello
Hope you are doing great today,
Please find the requirement and send me your updated profile to ratnakar.n@techorbit.com
Title: Sr. DW Production Support Lead
Location: Chicago, IL
Experience: 8+ years
Duration: 12+
Visa:Any visa fine but no OPT, CPT
Description:
Must have 8+ years of experience in DW production Support
· Should be good Azure, Databricks, SQL; Having Informatica knowledge will be an advantage.
· Should have experience in leading production support for multiple DW application both on-prem and cloud
· Managing teams spread across various regions.
· Can be from any domain but preferred from Tax/Audit/Advisory experience not a must
· Drive customer satisfaction across incidents and projects
· Establish daily, weekly, and monthly governance structure with team members and customers and ensure that periodic account reviews are conducted, and critical issues are reported and addressed
· Manage demand forecasting and report demand fulfillment against the forecasted demand
· Mentor, train, and supervise staff.
· Participate in Continuous Improvements Initiatives
· Monitor and control delivery of a committed set of SLAs and Key Measures for a portfolio of customer applications cutting across various customer business lines
· Must have knowledge in ServiceNow, Jira
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Interview slots
Date | From (Time) | To (Time) | Time Zone |
03/22/2023 | | | |
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Thanks & Best Regards,
Ratnakar.N
1300 W Walnut Hill Lane, Suite# 260, Irving, TX 75038
E-Mail:ratnakar.n@techorbit.com || Contact: 4692840362
Follow us: https://www.linkedin.com/company/techorbit-inc
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