Business Analyst || Hybrid || Ohio || Must have IIBA

Business Analyst
State of Ohio Department of Administrative Services DAS
Columbus, Ohio
Hybrid – at the office 2 Days a week (Monday and Tuesday)
Phone and video

No H1B

Must have IIBA Certificate

Candidate must have strong communication skills to work in a team environment to define and clearly document Functional business requirements.

Utilizing strong organizational and technical writing skills update business requirements documents and clearly capture “as is” processes, workflows, and integrations.
Defining functional requirements that describe what the system, process, or product/service must do in order to fulfill the business requirements.
Define User (stakeholder) requirements that reflect how the product will be designed, developed, and define how test cases must be formulated.
Defining Quality-of-service (non-functional) requirements which do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
Defining Report Specifications – define the purpose of a report, its attributes and columns, owners, and runtime parameters and/or develop reports matching those specifications.
Support User Acceptance Testing.
Triages and prioritizes customer enhancement and incident/bug tickets. Validates completeness and accuracy of tickets, gathering relevant facts and details.
Provides support and training to new and existing customers/system users.