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September 16, 2022

Immediately required Network Support Engineer - Tier II at Atlanta, GA

Hi,
 
Greetings for the day!!!     
 
This is Rambabu from Tech Orbit Inc. We have an immediate opportunity with one of our clients. Please find the job description below, and if you are interested, please forward your updated resume to 
rambabu.g@techorbit.com or you can reach me on my number 469-638-7171 for any further information.

 

Requirement details:

 

Title: Network Support Engineer – Tier II

Location: Atlanta, GA

Duration: Long Term

Experience: 8+ Years

Client: TCS

 

JD:

The Network Support Engineer will be primarily focused on the support of the GPC Enterprise Network. This person handles complex support problems, interfaces with customers and vendors, and assists with projects related to the networking needs of the Company. The Engineer ensures smooth operation of the organization’s voice and data network providing maximum performance and availability for the system users. This will include the monitoring and troubleshooting of all aspects of the network. They will engage with our vendors and network carriers to assist in incident resolution. They will also work alongside Design Engineers in identifying and troubleshooting complex issues. They will also be engaged as needed in the implementation of Network solutions and technologies within the organization.

 

This position is responsible for designing, installing, maintaining and supporting LAN, WLAN, WAN, TCP/IP, DHCP, DNS, switching, routing, firewalls, VPNs, QoS, and VoIP including installation and maintenance of hardware, software, troubleshooting and security. The Network support Engineer provides high-level technical support for voice and data network systems, creates, and maintains network documentation, maintains hardware and software standards, and leads projects as needed to upgrade to new and/or improved equipment software, hardware and procedures.

The Network support Engineer will be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems. This position requires excellent trouble shooting, problem management and customer service skills

 

Qualifications:

·         Bachelor’s in Computer Science or other related technical field and/or equivalent combination of education and/or experience

·         3+ years of working experience with Cisco IOS devices including configuration and troubleshooting.

·         Working experience in monitoring and troubleshooting Enterprise business and large-scale LAN/WAN environments including routers, switches, firewalls, and load balancers.

·         Hands-on technical experience preferred with internetworking/data center operations including WAN operations, Network Protocols, TCP/IP, OSI Model, UNIX or Linux operating systems, and network hardware preferred.

·         Potential for exposure to Network Security (e.g. Web Application Security, VPN, Application Firewalls, etc.)

·         Knowledgeable and experienced in various network technologies, services, and protocols that are typical of a large enterprise network including BGP, MPLS, OSPF, EIGRP, and QoS

·         Knowledge of carrier-based technologies such as TDM, MPLS, SONET, and OC level circuits

·         Assist with planning, design, and implementation of local and remote Cisco network hardware, software, and procedures.

·         Understanding of security device architecture, engineering, and installation/management.

·         Demonstrate configuration level knowledge of Cisco Firewalls

·         Experience with Wireless Control Systems, Access Point, and 802.1x, PKI, EAP, TLS technologies

·         Strong understanding of change control methodologies and experience following change processes

·         Excellent verbal and written communication skills.
·         Excellent analytical skills and the ability to define problems, collect data, establish facts and draw valid conclusions

·         Proven ability to identify and deliver cost savings and avoidances while improving technology solutions

·         Excellent organization skills including the ability to work effectively in a dynamic and changing environment.

·         Excellent customer service skills together with experience supporting corporate customers and service providers in production environments.

·         Daily duties will include responding to customer originated trouble tickets and service request along with planning and executing controlled changes within the infrastructure

·         Cisco and Fortinet Certified preferred

 

Responsibilities:

·         Performs network troubleshooting to isolate and diagnose network problems

·         Design, implement, and support a Cisco centric WAN, LAN, and WLAN environment. This includes routers, firewalls, security, wireless, LAN switching, and Nexus Data Center.

·         Helps maintain proper use of network monitoring systems

·         Implement and push firewall rules, Configure LTM, F5 pool etc.

·         Run application performance and packet analysis using Wireshark.

·         Support site to site VPNs and client VPN solutions

·         Work with emerging technologies such as SD-WAN or Data Center products.

·         Generate clear and concise documentation in the form of case notes, Knowledge base and network diagrams

·         Assist with Voice over IP implementation and support

·         Follow proper change management processes and escalation procedures

·         Ensure customers receive prompt, accurate and courteous service

·         Engage vendors and carriers as required to assist in troubleshooting or implementation of network solutions

·         Assist in the development of documentation and SOP’s for the department

·         Assist other team members with special projects and technology rollouts

·         Participate in 24x7 on-call rotations

 

Please provide the below details with updated resume, DL and Visa copy.

 

First Name

 

Last Name

 

Immigration Status

 

Current Location

 

Date of Birth

 

Phone Number

 

Email Id

 

Total IT Exp

 

Exp in Required Skills

 

Name of the Degree Highest education

 

Highest Degree Start Date

 

Highest Degree End Date

 

University

 

Education Type (Full time / Part time)

 

Passport Number

 

EX – TCS employee if yes Full time or Contract

 

Skype ID

 

LinkedIn ID

 

References

 

 

Please share Three interview slots for three consecutive days.

 

Date

From (Time)

To (Time)

Time Zone

09/19/2022

 

 

 

09/20/2022

 

 

 

09/21/2022

 

 

 

 

 

 

 

 

Thanks and Regards,

Rambabu Goud

rambabu.g@techorbit.com

469-638-7171

https://www.linkedin.com/in/rambabu-goud-37b53211b/

1300 W Walnut Hill Ln. #260, Irving, TX 75038.

www.techorbit.com