Test Engineer – Bay Area- onsite from day one

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> > > >
> > > > >
> > > > >
> > > > > > Test Engineer – Bay Area- onsite from day one
> > > > > > Expertise in the following areas
> > > > > > • Carried out an SME role related to SonicWALL Enterprise
> > > > > > customers' escalation.
> > > > > > • Demonstrated ability to use in-depth troubleshooting to
> > > resolve
> > > > > or
> > > > > > workaround
> > > > > > customer issues using troubleshooting tools i.e. WireShark,
> > > Netmon
> > > > > etc.
> > > > > > • Experience using various types of test equipment such as
> > IXIA
> > > > and
> > > > > > Spirent tools
> > > > > > as well as having a very clear understanding of testing
> > > > > methodologies.
> > > > > > • Knowledge of LAN/WAN network design and implementation
> > > > strategies
> > > > > > or
> > > > > > methods.
> > > > > > • Ability to work on in a high-level stress and interrupt
> > > driven
> > > > > > environment.
> > > > > > • Experience in defining test requirements, test
> > methodologies
> > > > and
> > > > > > setting up the
> > > > > > required test lab and equipment for customer issue
> duplication
> > > > > > • Good understanding of testing Network Security
> applications
> > > > > > (Firewall, IPS, IDS,
> > > > > > Vulnerability)
> > > > > > • Excellent analytical and technical skills
> > > > > > • Ability to work independently, as well as part of a team
> > > > > > • Must have a "can-do" attitude and be self-directed in a
> > > > > fast-paced
> > > > > > engineering
> > > > > > environment.
> > > > > > • Act as a focal point for high impact, large account
> problem
> > > > > > resolution.
> > > > > > General Requirements:
> > > > > > • Able to analyze, use and configure medium to large
> > networks.
> > > > > > • Proven crisis management skills.
> > > > > > • Excellent verbal communication skills--these skills are
> > > > essential
> > > > > > for this
> > > > > > engineering role as some work being done is through remote
> > > > > > communication.
> > > > > > • Very strong Problem-Solving skills, and ability to
> > determine
> > > > root
> > > > > > cause and
> > > > > > resolution for previously unknown problems
> > > > > > • Ability to drive recreates remotely--Many issues result
> in
> > > the
> > > > > > engineer needing to
> > > > > > perform a recreate of the customer problem to isolate the
> issue
> > > and
> > > > > > resolve.
> > > > > > • Good organizational skills. The position requires that
> the
> > EE
> > > > is
> > > > > > able to prioritize
> > > > > > his/her workload and manage customer commitments.
> > > > > > • Strong teamwork and collaboration skills. Able to work
> > > > > effectively
> > > > > > with and provide
> > > > > > guidance to Engineering team and other collaborating
> > workgroups,
> > > > this
> > > > > > results in very
> > > > > > strong teamwork which has proven to be successful in driving
> > > Issues
> > > > > to
> > > > > > Resolution
> > > > > > quickly.
> > > > > > • Prior Escalation Engineer experience is preferred.
> > > > > >
> > > > > >


John Robert
Global Information Services, Inc.
Tallahassee, Florida ,32303
John.Robert@gisiusa.com
609-662-1285(Work)
http://www.gisiusa.com
Florida certified MBE/GSA Schedule 70

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