Immediate need Application Support Consultant@ NYC,NY

 

Hi  
My name is Bhaskar. I am a Technical Recruiter with PamTen, headquartered in Princeton New Jersey. PamTen has been offering technology services to fortune 500 companies across United States for over 15 years, having global presence with offices in USA, Canada, & India. The purpose of this email is to serve as an invitation to discuss the below opportunity with our direct customer that I think you would be a great fit for.

Role : Application Support Consultant
Location: NYC,NY
C2C 
No OPT and CPT

Responsibilities:         
Key Tasks and Responsibilities of the role include, but are not limited to:

• Supporting Banks core Applications , in-house developed and 3rd Party developed which are hosted internally
• Support ACBS, Flexcube, Proactive and rest of the applications listed here are nice to have.

• ACBS V 8 
• Swift V 7.3
• Flexcube V12

• IBM WebSphere Application server
• IBM MQ
• Working knowledge of SQL & Oracle databases
• Basic experience in Backup and Recovery
• Working Knowledge of Privilege Account usage tools. I.e. CyberArk 
• Good knowledge of Operating Systems: Windows, AIX 7.1, LINUX 7.6,Windows 2012 and 2016
• Citrix platforms 
• Work as part of a project team to support and implement as part of the Project
• Produce comprehensive system documentation
• Adhere to established SLAs in responding to and completing service tickets, including providing a high level of customer support, detailed root cause analysis, and trouble reports for system outages
• Adhere to established departmental operational policies and procedures
• Daily monitoring of all production applications and systems

• Analyze operating systems, middleware components, and third-party vendor systems to determine what patches are required, then coordinate across groups to ensure patch levels are met
• Support Business hours 7am – 6pm  (Shift rotation on monthly bases)

Education, Experience and technical Skills Required:

• Bachelor’s degree in Computer Science, Information Systems or related discipline with at least five (5) years of related experience, or equivalent training and/or work experience
• Knowledge of standards/regulations impacting information Technology and Business operations   (e.g. DFS, AML, OFAC)

Key skills and knowledge required:

• Ability to work under pressure and prioritize to successfully deliver service to agreed levels
• Excellent organizational skills and ability to manage competing priorities
• Good communication and interpersonal skills to build and maintain effective working relationships with peer groups in IT Operations and Development, as well as external entities and executives
• Ability to articulate IT subject matters to both IT and non-IT personnel
• Ability to share technical knowledge to assist in the development of other team members
• Excellent team players able to both hand over and assume responsibility for tasks that require follow up activity across time zones.

Thanks and Regards,
Bhaskar koppisetti
609-212-0524 x 116 (Work)|609-759-2972 (Direct)
Technical Recruiter




Bhaskar.kumar@pamten.com
www.pamten.com
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