I am SaiKiran and working as IT Recruiter at CodeForce 360.
We have an immediate requirement for (Storage Administrator – Level III) at (Valley Green, PA). Please review the job description below and share possible matches with me right away.
Job description:
Responsibilities:
- Handle escalations from L2 Incident Management team.
- Strong SAN administration on Hitachi and IBM Storage Technology
- Coordination on Problem analysis and providing RCA.
- Plan, execute and report Availability, Performance & Capacity management of Wintel servers and services.
- Coordination with vendor / Service provider for problem resolution.
- Change Impact Analysis and Change coordination
- Resolving Storage and Backup incidents and problems.
- Storage / Backup Patch management
- Plan and execute DR requirements for the tower and coordinate the same at project and program level requirements.
- Troubleshoot hardware and proved hands and feet support.
- Meet reporting requirements and represent the tower in customer, project, program meeting and audits as required.
- Lead the tower for technical operations, Operations standardization and documentation review.
- Manage, maintain & update the Knowledge management database for the tower.
- Coordinate with the customer in creation of SOP's, Templates, policies, etc. And make sure they implemented and effective.
- Making sure that all the resource meets the required security standards, policy, and operations standards, quality guideline and procedure and process are followed at all times.
- Conduct audits on incident ticket and service request and recommends of improvements
- Expert Knowledge in Solaris / RedHat Linux Server Administration, VERITAS Cluster and Volume Manager, Sun Volume manager, FTP, and patch management.
- Operating system and Web-server, Clustersetup knowledge and Performance analysis and tuning.
- Expert skills in Performance, Availability and Capacity Management of Servers and Storage systems
- Able to handle and troubleshoot hardware issues on EMC storage Arrays and Backup Environment
- Expert knowledge is EMC storage management and Backup management.
- Should have completed some related certification in 2 or more of the above technologies
- Should have a very good understanding of ITIL process. Preferably ITIL Foundation certified.
- Excellent verbal and written communication, good customer handling skills and working experience in working with Virtual customers & Teams.
- Space and quota
- Upgrades and patches
- Installation and decommissioning
- Maintenance and troubleshooting
- Upgrades and patch installation*
- File Server administration
- Vendor coordination for break fix
- SOX auditing for critical servers.
- Performance Tuning
- Configuring Security polices and Group policies
- Troubleshooting RAID and Mirroring
- Creating Disk Groups/RAID/Pools
- Create/Modify LUNs
- Assign LUN to a FC port
- Configure a Switch in existing fabric
- Create/Modify Zone sets
- LUN Masking
- Expose a LUN to specific host HBA
- LUN Expansion/MetaLUN
- Working with Storage management tools (e.g.Navisphere,SMC ECC).
- Setup and Manage Disaster Recovery Solutions ( TimeFinder Snap/ Clone, SRDF).
- Configure and troubleshoot hardware break fix
- Software license tracking and reporting.
- Establish remote server management - install server management firmware / software agents and configure alerts
- Establish Backup and Recovery Procedures for in scope servers.
- Install or upgrade operating system
- Install or upgrade necessary applications
- Troubleshooting Fileservers boot up problems
- Service Pack Recommendations and testing
- Perform Microcode upgrades
- Technology updating
- Provide SPOC for remote server backup and restore service requests
- Document Monthly Customer Performance Report on established service
- Identify additional capacity requirements
- Provide input for forecasting server growth and capacity requirements, planning and budgeting upgrades and performing load balancing.
- Future Upgrade / Migration Strategy
- Disaster Recovery Management
- Performance Analysis and tuning
Talk to you soon!
Thanks & Regards,
Sai Kiran Padakanti
Sr. IT Recruiter
Office: +1 (470) 747-7241
E-Mail: saikiranp@codeforce.com
Skype: saikiranp@codeforce.com
LinkedIn: https://www.linkedin.com/in/sai-kiran-steve-b52086153/
CODEFORCE 360, Alpharetta, GA
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