Hi,
Greetings from Sierra Consulting, Please have a look at the below opportunity and reply to me if you are interested.
Job: Product Manager
Location : Miami FL (Onsite) – Need Only Locals
Duration: Long Term Contract
Need 10+ Years of Experience & Passport Number is must for Submission.
Job Summary
Core Responsibilities:
- Product Backlog Management
- Maintain and prioritize the product backlog in collaboration with Princess Client stakeholders.
- Facilitate backlog grooming sessions and ensure clarity of requirements for development teams.
- Align ticket prioritization with business impact and delivery timelines.
Ticket Triaging & Coordination:
- Serve as the initial point of contact for incoming tickets via JIRA, ServiceNow, and email.
- Triage and assign tickets to appropriate teams (development, support, infrastructure).
- Monitor ticket queues and ensure timely resolution of incidents and requests.
Quality Assurance (QA):
- Define and execute QA strategies for enhancements and fixes.
- Conduct functional and regression testing across online, batch, and XML-based applications.
- Collaborate with developers to validate fixes and ensure production readiness.
- Document test cases, results, and defects in alignment with client standards.
Stakeholder Engagement:
- Interface with subject matter experts (SMEs), business users, and application owners to validate requirements and clarify issues.
- Provide regular updates to project managers and leadership on ticket status, QA outcomes, and delivery progress.
Reporting & Metrics:
- Track and report KPIs and SLAs related to ticket resolution and QA effectiveness.
- Maintain dashboards and logs for transparency and governance.
Tools & Environment:
- Utilize Power BI, ServiceNow, SQL databases, and VPN connectivity for collaboration.
- Record time and effort in the PPM tool "Clarity" for work capitalization and prioritization.
Thanks & Regards,
Sharath Reesu | Sierra Consulting, Inc.
Senior US IT Recruiter
650 E Devon Ave, # 115, Itasca, IL 60143
Email: sharath@sierraconsult.com
Direct : 224 541 8353 * 131
Website: www.sierraconsult.com
You received this message because you are subscribed to the Google Groups "daily-requirements" group.
To unsubscribe from this group and stop receiving emails from it, send an email to technical-requirements1+unsubscribe@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/technical-requirements1/CAOQUc7qkP9CcM%2B0dB256w-PJejxYkQ5Ctf6oB56JYD4gqWQhLA%40mail.gmail.com.
For more options, visit https://groups.google.com/d/optout.
No comments:
Post a Comment
Thanks
Gigagiglet
gigagiglet.blogspot.com