ServiceNow Solution Architect- TPRM (IRM)

Title: ServiceNow Solution Architect- TPRM (IRM)

Work Location: Andover, MA (Remote)

Visa : GC/USC&EAD

Passport number is mandatory

Description:

Managing Systems Architect - ServiceNow Solution Architect- TPRM (IRM)

ServiceNow Architect – GRC/IRM

Role and Accountabilities:

This opportunity will suit a motivated ServiceNow Developer with a demonstrated record of offering ServiceNow related design and development support, successfully delivering on a wide range of ServiceNow related technical engagements. The successful candidate(s) will be responsible for, but not limited to, the following duties:

- Designing and implementing ServiceNow solutions for GRC (Governance, Risk, and Compliance) in accordance with industry standards and best practices.

- Working with stakeholders to identify and prioritize risk and compliance requirements, and to develop a roadmap for their implementation in ServiceNow.

- Participating in the development of GRC-related policies, procedures, and documentation.

- Developing and maintaining integrations between ServiceNow and other systems and tools used for GRC.

- Creating and customizing ServiceNow workflows and modules to support GRC processes and requirements.

- Configuring and customizing third party risk assessment and audit management.

- Providing guidance and training to other teams and stakeholders on best practices for using ServiceNow for GRC.

- Staying current with industry trends and best practices in GRC and adapting the ServiceNow implementation as needed.

- Participating in the development and maintenance of audit trails and reports to demonstrate compliance with internal and external requirements.

- Supporting the management and resolution of GRC-related incidents and incidents.

- Collaborating with other teams and stakeholders to ensure that GRC requirements are integrated into all aspects of the organization's technology infrastructure and processes.

Qualifications:

Skills and Experience Requirements:

- Minimum of 5 years of ServiceNow development experience (Implementation/integration, enhancement and production level design and development support).

- Bachelor's degree in Computer Science, Business Administration, or a related field.

- 3-5 years of experience in a similar role, such as Business Analysis or GRC.

- Strong understanding of GRC principles and regulations, such as SOC 2, PCI DSS, HIPAA, etc.

- Experience with ServiceNow or similar IT service management and automation platform.

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions.

- Familiarity with project management methodologies, such as Agile or Waterfall.

- Certified ServiceNow System Administrator

- Certified Implementation Specialist in ITSM, GRC/IRM

Preferred:

* ITIL v3 certification

* Excellent analytical and problem-solving skills

* Excellent verbal and written communication skills

* Strong presentation development and Customer Presentation skills

* Successful teamwork experience & demonstrated leadership abilities

Remote Role. Candidates from anywhere in the US or Canada will be considered.

* Top 3 skills:

IRM / ITOM / ITSM

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