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Hii- This is Priyanka from VBeyond Corp. We are a global recruitment company. One of our clients is looking for :
C2C- ROLE: Onsite Delivery Lead Location: Remote
• Responsible for delivery of IT managed services and Consulting services • Define and manage budgets for India entity and growth plan • Ensure all the service line excel in delivery, smart work, optimization and automating mundane tasks and to support customer 100% IT operations from India. • Manage IT Infrastructure services and responsible for managing business, practices, service delivery and customer Built offshore shared delivery center for cost optimization and higher efficiencies • End to end responsible for service line financials • Managing global stake holder across presales, sales, customers and other function across the accounts. • Build a healthy work culture to ensure less attrition and ensure to publish Key Performance Indicators for the team to enhance individual career patching and organizational growth. • Always it’s a question of survival of the smartest, so encouraged the team to be smarter, think out of the box and better ways of working. • Managed and supported a complex multi-platform IT infrastructure across the globe ensuring a secure, reliable, uninterrupted production environments • Developed Corporate IT Strategic Plan with Balanced Scorecard and KPIs and restructured IT Department Developed and implemented Corporate IT Policy and Procedures • Implementing zero surprise delivery frameworks reducing customer escalations and gaining additional business through references • Managing and Monitoring Corporate IT budgets and implemented several cost reduction initiatives and efficiency measures • Emphasizing teams to improve documentation, SOP adoption, standardization of data centers, process and procedures maturity and integration of global teams • Adherence to statutory, regulatory compliance on Data center, SSAE 16, SOX and audits export control regulations • Working closely with SQA and SEPG departments to set new quality standards based on the customer feedback towards software delivery maturity. • Delivering quality initiatives in GE using Six Sigma. Preferred qualifications:
• Bachelor’s degree in business administration, management, or a related field • Project management certifications: Certified associate in project management (CAPM), project management professional (PMP) or similar • Working knowledge of project management software • Proficiency with Microsoft Office Priyanka Sharma II IT Recruiter VBeyond Corporation E: Priyankas@vbeyond.com I www.vebyond.com 390 Amwell Road, Suite #107, Hillsborough,NJ 08844
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