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May 17, 2021

FW: Windows Workflow Automation Engineer / Remote role for 6-12 months for a bank in NY/NJ

Hi All,

             Please share us good profile if you have any one on your W2.

 

 

Job Description

Role Title

Windows Workflow Automation Engineer

 

           Education & Experience Requirements          

Skills Requirement

·      Excellent Communication skills (Written and Verbal)

·      7-9 years' experience in working in IT services

organization

·      At least 3 years' experience working in an

environment where ITIL processes are implemented

·      In client facing role(s) for at least 2 years providing third level support for a windows desktop environment.

 

Please self-rate on each of the requirements. 1=no experience, 5 is Expert.

Mandatory skills

·        Seasoned Windows Desktop Engineer who has extensive experience in both identifying processes that should be automated and then designing and implementing solutions.

·        Willing and able to "become part of the team" and perform our operational tasks, which will enable you to identity and build automated solutions that best fit our environment.

·        Strong PowerShell scripting skills

·        Experience with scripting in VB Script and Batch

·        A solid understanding of Active Directory, Group Policy

·        Experience automating processes with MS SCCM/MECM

·        Experience automating processes with Service Now

·        Automated Workflow Configuration and Orchestration

·        Understanding of DevOps

·        Automation Architecture

·        Understanding of Microsoft SQL database query constructs and SQL Server Reporting Services

·        Self-motivated, ambitious, desire to drive change and improvement in processes via design/collaboration

·        Experienced and comfortable with collaborating via email and verbally providing 3rd level support to 2nd level support/clients.

·        Proactively identify and resolve issues while making recommendations to management/colleagues on continued improvement of processes.

·        Organized - able to take notes, provide clear & concise status and ability to formulate a recommended action plan based on issues encountered

·        Ability to prioritize tasks and responsibilities based on importance to the overall user base

·        Strong troubleshooting skills in general. Especially around OS, Software, SCCM

·        Expert level experience with Windows OS, registry, file system and Event logs

 

   Certifications, Nice to have                                                                                                                                             

 

·        MCSE / MCP / MCSA

·        ITIL v3 Foundation

High Level Role Responsibilities

 

·        Identify processes that should be automated and then design and implement solutions

·        Troubleshoot escalated issues and recommend solutions that Engineering can develop and proactively deploy to many/all users

·        Serve on a team of resident experts in the Microsoft desktop operating system discipline who diligently interface with other engineering groups to ensure continued relevance of the technical solutions.

·        Available on call to drive major incident / outage resolutions

·        Own and Drive Service/Process Improvements

·        Execute on demand IT projects

·        Documentation and Training of your new automated processes to team

 

 

 Regards,

Anil Challa

Director

AK Information Technologies Inc.