Quality Manager - Remote

Title: Quality Manager

Location: Remote / USA

Quality Manager:

• ITIL Foundation knowledge
• Technical background, DC network knowledge
• Drive quality improvements of network related tickets, e.g. Technical solution, timely processing, adherence to process
• Ensure and track compliance and adherence to all defined quality measurements
• Validate accuracy of KPI reports presented by 3rd party provider
• Represent GMP in all quality related meetings
• Host meetings with 3rd party provider to facilitate improvements on all quality related topics
• Develop and define quality metrics to be tracked and report on monthly progress

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RON || INVOLGIX Inc.

700 Market St, Suite 203, Cedar Park, TX 78613

Direct: 469 409 5173 || Office: 888-418-0138 *203

ron@involgix.com | Website: www.involgix.com

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