Giga Giglet: Client need:- Project Manager (IT Help Desk Services and Support) in New York City

CLIENT NEED.

Project Manager (IT Help Desk Services and Support)

This role is in New York City

Corp to Corp is OK

Contract :- 12+ Months

Please find the JD, we are looking for someone who got experience as Project Manager for setting up a new call center

Responsibilities:

• Project Manage – Cost, Scope, Schedule, Quality, Integration, Contract, Vendors, Risk, Issues and communication.

• Manage subcontractors project activities as per defined schedule, cost, and quality

• Manage integration with over all plans of the customer

• Team Management

• Governance & Reporting

• Mentoring and assisting team members as needed

Qualifications / Experience:

· 10-15 years overall solid IT services / BPO work experience.

· Demonstrated thought leadership capability

· Proven track record of contributing to successful large program delivery

· Suitable tertiary qualification in IT or relevant Science preferred (Bachelors Degree/ Masters Degree preferred)

· PMI PMP

· Knowledge of ServiceNow, Avaya, IBM Chabot, Cherwell, Facebook, WVD, AD, JIRA, Confluence, bitbucket, RLD, Intune, Bomgar, Teams

Hiren Rathod

Cell# 908-721-5961

Hiren.rathod@cyberthink.com

Giga Giglet