Service delivery/ Deskside- Chicago IL - 3+ Month CTH

Urgent Need

Hello,   Greetings from VBeyond Corporation!   VBeyond has been consistently recognized by renowned clients for being their trusted staffing partners for almost one and half decades.   I am sorry if am bothering you on your busy schedule, we are looking for a { Service delivery/ Deskside @ Chicago IL and not sure if you are looking for new project.   If you do then please share your updated resume with contact information or kindly help me with a suitable reference that would be a great help.   Title: Service delivery/Deskside Location: Chicago IL Duration: 3+ Month CTH   Job Summary:   Should have strong people management skills particularly managing the Field support staff along with others as well.   Ground Field Support and Remote Desktop Support Manage the GFS teams ensuring highest level of customer experience and CSAT Managing IT Service Catalogue generated IMAC’s – Soft as well as Hard, and be able to convert or maximize towards soft IMAC’s. Since GFS staff is based on onsite and the role is customer facing – associated competencies must be ascertained while hiring the support staff. Ensure GFS should be able to build upon Service Desk’s and RDM staff’s technical skills and must be able to turn around the negative experiences if any in front of the customer and in various customer facing forums especially in a multi-vendor scenario.   Regards, Vivek Kumar Yadav | Recruitment Specialist | VBeyond Corporation  Phone. No: 6785070864 E-mail: VivekY@VBeyond.com| Web: www.vbeyond.com | Note:  VBeyond is fully committed to Diversity and Equal Employment Opportunity.   Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. Under Bill S 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply to VivekY@vbeyond.com subject=Remove. Also mention all the e-mail addresses to be removed which might be diverting the e-mails to you. We are sorry for the inconvenience.

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