Fwd: Amazon Connect Developer _ Seattle, WA

Greetings,

We have the below requirement with Client. Kindly go through the Job Description and let me know your interest.

 

Job Title: Amazon Connect Developer

Location: Seattle, WA

Rate: $60 /hr on C2C

 

JD:

Responsibilities

• Design, develop, and deploy Amazon Connect contact center solutions.

• Configure and customize call flows, IVRs, routing profiles, queues, and agent hierarchies.

• Integrate Amazon Connect with AWS services such as Lambda, Lex, DynamoDB, S3, and Kinesis.

• Develop and maintain chatbots, voice bots, and automation workflows using AWS Lex and Lambda.

• Optimize call flows and implement real-time and historical analytics using AWS Contact Lens and Amazon Connect Insights.

• Troubleshoot and resolve telephony, latency, and call quality issues.

• Collaborate with developers, architects, and stakeholders to enhance customer experience and operational efficiency.

• Ensure security, compliance, and scalability of the contact center environment.

 

 

Thanks & Regards,

Bhargavi Jaltar

Lead Sr. US IT Recruiter

Galaxy i Technologies, Inc

Location: 9927 E Bell Road, Suite 110

Scottsdale, Arizona - 85260

Email Id: bhargavi1@galaxyitech.com

LinkedIn: Bhargavi Jaltar

Web: www.galaxyitech.com

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