Job Opening :: ServiceNow Business Analyst :: Full Remote :: cyberThink

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JOB DESCRIPTION:   Job Role: Sr. ServiceNow Business Analyst Location: 100% Remote Duration: 6+ Months   BA Candidates- strong IT asset management experience and CMDB experience. They should know ITSM SAM, and generally how Asset Management and CMDB work together. should have great knowledge of the tables and SN best practices   Responsibilities: ·        Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements. ·        Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution. ·        Works closely with the ServiceNow Architect to ensure the solution is technically feasible and to identify areas to reduce implementation efforts. ·        Assists in quality management reviews and ensures that all business and design requirements are met. ·        Plays an active role in configuring the solution and supporting the technical team for any custom development required. ·        May also assist and sometimes lead test plan development and execution ·        Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution. ·        Leads internal development of business process story / requirement gathering. ·        Provides process flow and other system diagramming.   Requirements: ·        Relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar. ·        Experience with Requirements Gathering on ServiceNow CMDB and has worked on a CMDB implementation ·        18+ months experience working in ServiceNow. ·        Ability to obtain and maintain Suitability clearance ·        ServiceNow System Administrator Certification preferred   Regards, Jivendra Chaudhary Sr. Technical Recruiter cyberThink Inc Email: jivendra@cyberthink.com Cell No.: 732-436-3203 www.cyberthink.com

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